The sleeping comfort was very good, the rooms are equipped with big beds.
Nice View to the mountains.
The Hotel is nice situated in a quite area.
We had many troubles in this hotel from the first moment. At the beginning we reached the hotel in the evening and the employee on the desk was not able to communicate with us like most employees in the Hotel they can speak Spanish only. In order to get the key for the room this person started using the google translator on his phone in order to tell me what he wanted to say.
Entering the room everything was OK, this hotel was having good time once in the past. Small repairs are needed her and there.
The second disappointment was having the dinner in the hotel restaurant that was a disaster: in the restaurant 2 tables were occupied with 10 guests including us and we had to wait very long.
We would accept this if we had the food fresh prepared, but we had our main dishes served and the dish from my wife was really cold, try to claim that without speaking the language.
Any way the servant was taking the dish and after a while returned it to us. In this way I was eating alone and my wife was having her dinner alone.
On the homepage of the hotel and everywhere inside the hotel guests can find the advertisement for the swimming pool presented once we asked to use it we did not get any satisfactory answer how to find the swimming pool which was not functioning as we understood?
On the last day I was trying to order a boiled egg from the employee in the restaurant room I was waiting at least 25 minutes and I did not get that egg, I was finished with my breakfast and was claiming this matter to the information desk, the employee was reporting this matter to the manager who was giving the order to give us a small paprika powder tan as a compensation for this incident, just ridiculous.
I was not enjoying my breakfast in this hotel because I do not eat pork and more than the half of the offered products are from pork, even the chees was laying in the same plate near the pork. All serving utensils were in one place
My message to the management if you do not have qualified employee for 4 star Hotel standard why you offer your services internationally?