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“Very good resort,BUT BEWARE”

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The Santosa Villas & Resort
Ranked #23 of 30 Hotels in Senggigi
Reviewed 21 October 2017

The staff was very friendly and always willing to assist. Yes, the furniture is a bit old but room was spacious and clean. The location was excellent. Big breakfast and lots of food to cater for different tastes. Please take note: They told me they upgraded my room, That was not true(confronted 1 of the managers and they blamed a junior check inn staff for the mistake).I personally think they tell that to every1 checking in. The room i paid for, is the room i got. Will go back if I’m in Lombok. Disability access is a problem for both Deluxe and Suites.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Shaun2634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 466 reviews

Reviewed 3 October 2017

We loved our stay at Santosa Villas and Resorts. The hotel is situated in beautiful tropical grounds facing Senggigi beach and just a short walk to Senggigi restaurants and bars. Hotel staff are very friendly and helpful and customer service is outstanding. The hotel pool is fantastic and buffet breakfast is delicious with plenty of dishes to choose from. Although the standard Superior room is dated and the bathroom tiles and grout need replacing, the hotel is gradually undergoing renovation. On our return leg to Senggigi the hotel upgraded us to a Deluxe room which was a very nice gesture. Great value and lovely staff!

Stayed: August 2017
1  Thank Paulo1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

I cant talk anymore and speechless..
All the things on this hotel are awesome !!
Start from gate untill view beach pool are great
Thanks to all employee's for your services. 5 star for this place.

Stayed: September 2017, travelled as a couple
Thank risyaf m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

We stayed at this resort on 5 July and from 9-12 July 2017. The rooms are very spacious and staff are friendly. Novi checked us in. Very pleasant lady.

The rooms are a bit dated but clean. However, there was no hair dryer and no mirror in the living room.

Buffet breakfast was really good. Era and Fahri were very hardworking and paid attention to our needs. The pastries are really great

But there were a lot of flies and smoking was allowed. The smokers should be segregated from the diners

We can go to Gili Air, Trawangan and Menio from the jetty in front of the hotel.

We really enjoyed our stay and will come back

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Aeesha2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

The location of the hotel is very good, just at the center of the town. The pool was very clean and the sunset from there amazing. the rooms were good but need renovation. The morning buffet was poor and the only tasteful thing was the omelet.

Stayed: August 2017, travelled with friends
Thank peristera1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Santosa Villas & Resort

Address: Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool
Hotel Style:
#13 Luxury Hotel in Senggigi
#19 Spa Hotel in Senggigi
Price Range: $75 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Santosa Villas & Resort 4*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more   less 
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Also Known As:
The Santosa Villas Hotel Senggigi
The Santosa Villas And Resort
The Santosa Hotel
Santosa Hotel Mataram
The Santosa Villas & Resort Lombok/Senggigi

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