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Ambar F
Singapore, Singapore

Unique location

Review of Rayavadee
4.0 of 5 bubblesReviewed 29 Jul 2019
This hotel is located in a very beautiful area of Krabi. Only accessible by boat, the hotel offers access to 3 beaches (although I would say only two are worth it). The villas are a bit dated but still beautiful. The grounds are very well looked after and the pool area is beautiful. I travelled with my 2 year old daughter and although the hotel doesn't have a kids club, you actually don't need it. The pool has shallow areas ideal for kids. The staff was nice and friendly. water sports are complimentary which is great. My only negative comment would be the lack of buggies in the resort. Every time we wanted a buggy we had to wait at least 10-15 minutes and call a few times to remind them.
We loved our weekend here and we hope to be back soon.
Date of stay: July 2019
Room Tip: Next to the pool
Trip type: Travelled with family
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this review
Responded 10 Aug 2019
Dear ambarfranco,

Thank you very much for taking the time to share your feedback on Trip Advisor. We are delighted to know you enjoyed your time with us and loved the location, the grounds, the pool area and the friendliness of the staff.

We thank you for the feedback on the buggy service as well. We do encourage our guests to walk (when it suits them of course) to explore the natural environment of the resort. However, we understand with young children the distances can be far. We have a limited number of buggies as we try to keep the pathways free from constant traffic which can be a disturbance to those on foot, so there can be a waiting time during high demand periods. We thank you for your kind understanding.

However, we are glad to hear it has not deterred you from returning and we look forward to welcoming you back again very soon.

All the very best.

Susan Young
Duty Manager
Rayavadee Resort, Krabi
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 27 July 2019 via mobile

Authentic local Thai experience in a magnificent settings . A Fantastic tropical getaway with a rich and unique landscape of mountains, jungle and sea replete with rich flora and fauna in an eco friendly setting. One thing you don’t wana miss is to have butler Joy ! She was truly a joy in every aspect and extended great care while we were there .

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank saurabhm7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded 10 August 2019

Dear saurabhm7,

Thank you for choosing Rayavadee for your recent vacation. We are exceptionally thankful for your incredible feedback and for your great review on tripadvisor.

We are delighted you enjoyed the authentic local Thai experience in a magnificent setting and thank you for your kind compliments on your ton hong (butler) Joy.

We hope to welcome you back again to our paradise in the not too distant future.

Warm regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2019

I cannot say enough amazing things about this resort and its staff. Where do I begin! My husband and I got married there on June 19. We had decided on Rayavadee based on tripadvisor reviews and recommendations from friends who had traveled there before. Planning a wedding from the other side of the world in a different time zone was not easy. Luckily we had Lisa who was in constant correspondence with us and making the process extremely easy and streamlined. We exchanged e-mails frequently regarding the logistics of the wedding and she was able to answer all of my questions and concerns which I regret were a lot given that we had never visited the resort before and had no idea what to expect. She was extremely kind, gracious, and patient with my questions and was able to reassure me that everything would be OK! Prior to leaving for our wedding, we still had many loose ends that needed to be sorted but again Lisa had reassured me that things would be taken care of once we arrived and met our event planner, Pin.

The greeting from the Airport and transit to the hotel was phenomenal. Everything was pre-arranged for us and the journey was pleasant and quick - approximately 20 minutes to the dock and another 20 minutes on a beautiful boat to the hotel. We were offered cold towels and water in the car taking us to the boat. It was great. We arrive at the hotel in the evening and are greeted by 6 staff members. It was a warm welcome to what we would call home for the next 5 days. The check in process was extremely easy where we received a nice introduction to the grounds and where they answered our questions. There during the introduction was when we met our event planner, Pin.

That evening Pin had arranged for us to have our dinner at the Grotto which was included in our wedding package. It as PHENOMENAL. The food was excellent and the service was even better. Pin met us and discussed logistics for what to expect over the following days. My nerves were calmed knowing that there was a plan in place and that we had somebody reliable keeping track of all the details that we weren't even thinking of. They were extremely accommodating as well and had us do a wine tasting to help pick our beverages for the wedding. It was a great first evening at the resort and a wonderful dinner for my fiance (at the time) to enjoy.

It was time to turn in for the evening and we went to our rooms which were stunning. The rooms were so unique. Two stories and feeling completely private, like you're in your own home separated from the rest of the guests. The bed was one of the most comfortable beds I have ever slept in. The room temperature was perfect even given the heat and humidity outside. It was absolutely perfect. The bathroom was spacious and clean. We were excited to have multiple nights ahead to look forward to in this beautiful space. The grounds in general were stunning. Easy to get around by buggie but also very walk-able. My favorite was the pool area with the stunning view of the ocean in the backdrop and the cliffs. Absolutely breathtaking.

The following days were the rehearsal dinner, the wedding, and the farewell brunch. They could not have been more perfect. To be honest I had no idea what to expect. I had seen some photos before of the setup and they were stunning. But being there in person was a completely different experience. The set ups were UNBELIEVABLE. For the rehearsal dinner there was concern that it may rain and there may be high winds. Pin had warned of us this and had a backup plan for us immediately. We were adamant on keeping the dinner near the beach and she made this happen for us. Everything from the seating chart, the buffet setup, the food at the buffet (DELICIOUS), and THE SERVICE - WOW. I cannot say enough good things about the service. There were people assisting at the buffet line, the servers helping us in and out of our chairs and placing our napkins, the bartenders...the list goes on. Everyone was absolutely wonderful. And this continued throughout the following days. Our guests were treated like royalty. We ate like kings and queen and were treated like kings and queens.

I truly can never thank the staff enough for how great of a job they did throughout our wedding. In addition, Pin was accessible throughout the entire stay and was present at all of the events, ensuring that everything was going as planned and we had everything we needed. We appreciated her SO MUCH - she truly went above and beyond anything we could have asked for.

I have traveled to many places and stayed in a variety of hotels and this is by far the best service and stay in a hotel I have ever experienced in my entire life. The staff and especially Pin made our wedding the best day of our lives and greatest event our friends/family said they had ever been to. We all were extremely impressed by the attention to detail and hard work that everyone had put into making it so special for all of us.

Thank you to the entire staff for making this the most memorable vacation/event of our lives. A wedding is of course magical no matter where in the world it takes place but this is more special than anything I could have ever imagined or planned on my own. We will forever treasure Rayavadee and their incredible staff for making Krabi our favorite place in the world. I wish there was more we could do to show our gratitude for your patience, service, kindness, and hospitality throughout our stay.

I want to say a special thank you to Pin who made this the happiest/best day of our lives. She is such hard working, kind, professional and it was a pleasure and honor to have her help plan and organize the wedding. She made our experience fun, easy, and extremely memorable. Our families and guests would like to thank you as well for your hard work, fun spirit, and attention to detail. We will never forget you.

Thank you and we look forward to seeing you all again <3

Date of stay: June 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank zoec475
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded 8 August 2019

Dear zoec475,

Firstly, we thank you for choosing Rayavadee for your wedding ceremony. Secondly, on behalf of the Rayavadee Team, thank you so much for taking the time to share your wonderful and heartwarming review on Trip Advisor.

We are delighted to hear that your wedding was amazing and phenomenal in all aspects, from the food, service, decorations, location and not forgetting our Wedding Organiser, Khun Pin, who was with you all the way! We are glad to hear she made your experience fun, easy and memorable.

Your warm feedback is valuable to us. We have shared your review amongst the Team and I'm sure they will have a big smile on their faces and some tears, as I do whilst reading it.

It is our pleasure to give you the most memorable wedding celebrations and one that you will cherish forever!

We hope you can make a return visit to celebrate your Anniversary!

Congratulations and wishing you a lifetime of happiness together!

With Warm Regards,



Susan Young
Duty Manager
Rayavadee Resort, Krabi





Congratulations!!! Wishing you many years of love and happiness.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2019 via mobile

My wife and I, with our eighteen your old son, spent four nights at the Rayavadee at the end of our holiday in Thailand. What a truly wonderful place. This hotel is exceptional in every regard:

The location is perfect, set on the end of a peninsular with beaches on three aspects. Real thought has been given to the layout and the landscaping of this resort with the individual villas set in beautiful extensive tropical gardens.

The resort is kept in fantastic condition. The villas were beautifully clean and really well presented throughout our stay. The gardens, restaurants and common areas are maintained to the very highest standard.

The thing that makes this place so special though is the staff. They are simply wonderful. Happy, attentive and very professional, at check in, in the restaurants, the gardeners and the cleaners. Everyone we came across was simply fantastic. There is an attention to detail which shines throughout. Staff training is clearly taken very seriously here. On more than one occasion we observed staff being extremely polite in the face of some very testing rude behaviour from guests. To their credit the staff remained courteous and professional, which is more than I would have been able to do in the same circumstances.

The restaurants are all very good here. Lovely breakfasts with extensive choice; the grotto is an amazing location for drinks, lunch or dinner; Krua Phrangang is a perfect location to have a great Thai dinner.

Other facilities are also top class. We used the tennis and squash courts, both are great, as is the gym. We didn’t use the spa but it looked lovely. The hotel has a nice shop with interesting souvenirs and a nice library where you can borrow books, play chess or use computers.

We arranged our own transfer to the hotel by long tailed boat as we were travelling from the nearby Centara Grand. The transfer was really easy. We just arrived at the beach and jumped off. The hotel does have tractors to transport people off the long tailed boats if you don’t fancy getting your feet wet.

The hotel is not cheap. But you will be well aware of that before you arrive. It does however offer an environment which sets it apart. So why not treat Yourself?

Just one very small grumble....afternoon tea is served from 4pm to 5pm. We thought this was too late for those who are considering having dinner later. But to be honest, it would be wrong to criticise this hotel, our stay was out of this world and faultless.

Date of stay: July 2019
Trip type: Travelled with family
2  Thank 990julianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded 8 August 2019

Dear 990julianw,

Thank you very much for taking the time to share your wonderful feedback on Trip Advisor. We are delighted to know you enjoyed your time with us and loved the location, service and facilities. We especially appreciate your comment about the thing that makes Rayavadee special, is the staff. They truly are a credit to us.

We hope we will have the chance to welcome you back again to Rayavadee, someday in the future.

Kind Regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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Reviewed 12 July 2019 via mobile

From the time we arrived at the airport until we left, everything was 5 star. The hotel driver picked us up and took us to the dock (40 min drive) and then we got on the Rayavadee boat transfer (15 min) to the hotel. Very interesting once you get there because the tide is so low, they pull you in on a tractor. Check in was easy and the villa was absolutely adorable. If you stay on the pedestrian paths, it’s pretty easy to walk anywhere, if you try to walk the buggy paths, it’s wayyyyy longer which is why some people I read complained about walking... stay on the pedestrian paths and nothing is that far.

If I had 1 constructive criticism it would be the prices for food were over priced for what you got in comparison to the other places we stayed in Thailand.

The guys and security people at the pool were really good and you can’t beat that view when you’re out there.

Overall, I would recommend this hotel for anyone looking for breath taking views, monkey lovers and relaxation.

Date of stay: July 2019
Trip type: Travelled as a couple
3  Thank CocoFresh33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded 30 July 2019

Dear CocoFresh33,

Thank you for your kind and generous review of your stay with us at Rayavadee.

Your comments are really appreciated, especially your compliments on our staff, accommodation and the breathtaking views.

We are glad we could be part of making your honeymoon holiday a special one.

We hope to have the chance to welcome you back again one day in the future.

Kind regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2019

Our 2nd stay was very satisfied as same as the first one, every staff member are very polite and helpful. Hotel surrounded with 3 beaches which are very amazing. inside hotel has very natural ambience with many trees and you could spot on animals like super cute monkeys and their babe that was super extra bonus. Hotel pool and facilities are very good nice pool with a millions value views. Breakfast was superb with so many choices of healthy food. Good amenities with high quality stuffs for toiletries. Very impressed with the returning treatment with welcome Champagne and Spa experience. Pick up and drop off was very smooth with Khun Lunar accompany. Khun Manow was very accommodate and helpful always willing to help with smiles also Khun Aom( Sale team ) who always gave us a very prompt service with the booking. Will definitely go back there real soon.

Thank you so much for the best experience :)

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Niszz M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Y, Duty Manager at Rayavadee, responded to this reviewResponded 30 July 2019

Dear Niszz M,

Please allow us first to thank you for continuing to choose Rayavadee Resort for your holidays and glad to hear your second visit was as good as the first. We also thank you for taking the time to share your experience with others on the tripadvisor platform.

It is our sincere pleasure to have you with us and we truly appreciate all your kind compliments on our Resort's facilities. We are glad to hear breakfast was superb with lots of healthy choices. Thank you for your kind comments on our staff and services which are inspiring to us to continue creating magical memories for our guests. We are delighted you enjoyed the return guests benefits to kick start your holiday!

We look forward to welcoming you back again for the third time in the not too distant future.

With Warm Regards,


Susan Young
Duty Manager
Rayavadee Resort, Krabi

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