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“Good food, bad services”
Review of Asador Alai

Asador Alai
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Ranked #2 of 8 Restaurants in Labastida
Certificate of Excellence
Restaurant details
Reviewed 7 May 2018

I’m writing here because the Fork says they need 3 similar reviews before publishing... Anyway, we went for lunch today based on TripAdvisor reviews. What we had tasted very good but we were treated so rudely by the waitress that we left after one course. Not sure if it’s because we are American, but it was the worst service we have received during a month in Portugal and Spain. The server needs to get another occupation and not be with the public.

Thank SeattleWinelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 133 reviews

Reviewed 8 October 2017 via mobile

We made reservations through TA Fork for Sunday at 2:00. Perfect. First a little test. We could not locate the restaurant on any of our internet maps including the one provided by TA. It is right at the corner of El Frontin Kalea and A124. (There are several places with "Alai" in the title which led to the confusion.). When we arrived, the restaurant was completely empty and very quiet. By the time we left past 3:30, it was quite full. The food was excellent. We started with the white asparagus and asked for a plate of grilled peppers (not on the menu, but in season). Then we ordered the monkfish for 2. Absolutely amazing. And for dessert we chose the chocolate/raspberry dessert with two spoons. Chocolate lovers' dream!The service was excellent and the entire experience a culinary delight. Would happily return to try other plates we saw being delivered to different tables as we left.

Thank SACALosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2017

We loved the food in this restaurant. My husband and I both got the menu of the day, and it was some of the best food we ate in Basque country. Quite a lot of food, but definitely worth it, and a very reasonable price as well!

    • Value
    • Service
    • Food
Thank Elishema F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dani S, Gerente at Asador Alai, responded to this reviewResponded 24 July 2017

Thank you very much, we try to please our customers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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