Thank you for taking the time to leave your review, I am a little surprised that there are quite a few negative points as the impression I had from you was that you were more than happy with your stay, you even told me that this was the best place you had ever stayed, so I am really at a loss as to why you left such negative comments. I have to say that the breakfast comments are the ones that have surprised me the most, I really feel that a choice of six cereals, two different fruit compotes, cake, biscotti, fruit and plain yogurts and a large plate of fresh mixed fruit, including apricots, melon, pineapple, plums and satsumas doesn't seem to be a poor choice especially considering we only have four rooms. we also offer eight different hot cooked to order breakfast choices, I have to disagree that the poached eggs are overcooked and the scrambled eggs are watery, we have nothing but positive feedback from our other guests regarding our breakfast.
On checkout you went out of your way to assure me that you were very happy with everything and you felt bad having to leave early, you referred to our trip advisor comments and said you could fully understand why we had such good reviews and that you would leave a nice review for me.
I can only assume that the reasons behind the negative comments are because you had to leave early and pay for the full stay, your insinuation that you had to 'assume' that I did not re- let the room is incredibly insulting as this would suggest that I am in in some way dishonest, I did my best to re- let the room but unfortunately on this occasion it did not happen.