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Reviews (112)
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Reviewed 10 July 2016

Accessible only by boat, this place was simply beautiful. Great rooms in a beautiful tropical setting, very room and comfortable. The infinity pool overlooking the bay was truly relaxing. And, the grounds are amazing - very lush, with onsite waterfalls and an old Spanish fort. This truly is an amazingly beautiful and relaxing place. I give it a rating of 4 out of 5, however, for 2 reasons. First, while the service overall was good, the check out process was frustrating. Second, its location - not so much because it is across the bay and accessible only by boat (that's part of its charm), and not so much for its remoteness (that's part of its charm as well), but that it is in Portobello, a small town on the northern coast of Panama that has seen much better days. I am sure there are hidden gems in the town, but I saw none. For lack of a better word, it looks like a dump. Someone needs to come in and clean it up, and put some money into it. The bay is also a boat graveyard, so there are lots of boats essentially collecting seagull poop that you have to pass as you go to and from the hotel. If you want a place to go and sit at and enjoy the grounds and surrounding tranquility without venturing out, this is the place - a great destination for simply disconnecting and relaxing. If you are looking to use this as a jumping off spot, it may work. If you are thinking you can head into town to do things or enjoy meals during the day or at night and see some sights, you might want to consider other options.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2016

For the moment we arrived to this exquisite paradise, we were impressed; first, with the detail the staff welcomed us and then with everything else we got to enjoy through out our short stay. From the wonderful little cabana that was decorated with unique items and artistry to the the amazing culinary creations the chef cooked for us. Not to mentioned the individual service we got when we went to the beach. They packed our lunches in a picnic basket and we got surprised we were served. Detail, detail to make you feel so welcomed and really make you feel you are in vacation, just to enjoy yourself and let the world pass you by. Truly I recommend this great find and definitively will visit again.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Violet I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2016 via mobile

This trip was unchartered territory for our family of four. We are cautious about new adventures. We've been to many Caribbean destinations but never Central/South America. El Otro Lado allayed all fears, especially skeptical thoughts about past reviews. Could this place really live up to such great reviews?
We arrived after a long day of travel by plane and car (8 1/2 hrs). First impressions: Remote, peaceful, private, like being invited into someone's special art gallery. This place has love and passion around every corner. The owner has shared her love and stewardship for the locals and the land in a way that is genuinely delightful. Picture taking opportunities are plentiful. Highlights of our visit were: great food quality (we are not an easy family to contend with regarding dietary restrictions, but were thoroughly satisfied ) the warm pool, attentive but discreet service, great music playlists that are tasteful, a walk up to the lake above the hotel, paddle boat ride on the lake, sitting in a hammock overlooking Portobello Bay. If traveling a long way by plane we recommend staying a night or two in Panama City before traveling by car to the resort. Google translate on my cell phone came in quite handy many times. We were extremely impressed by the level of professionalism on two occasions: one was our air conditioner was fixed within fifteen minutes of notifying staff, the other was an issue regarding transfers that was dealt with in a timely and satisfying way. We definitely recommend El Otro Lado!

Stayed: March 2016, travelled with family
1  Thank Machiklabdron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2016 via mobile

We spent three perfect days and nights in El Otro Lado in late March. The resort is simply exquisite. No detail is missed. The staff is incredible. The food terrific. The rooms and facilities first rate. Highly recommend the cruise through the mangroves and the beach adventures. Great hikes and wildlife galore. Can't wait to return!

Stayed: March 2016, travelled as a couple
1  Thank VinceBurgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2016 via mobile

A stunning luxury private retreat accessed by boat. It was so beautiful, quiet and peaceful, overlooking the water with the forest as a backdrop. Heaven.

We explored the town of Portobello with its old cathedral and the ruins of a Spanish fort.

Stayed: March 2015, travelled as a couple
Thank GAHunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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