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“Fantastic”
Review of Craig-y-Nos Castle

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Craig-y-Nos Castle
Ranked #1 of 3 Penycae B&B and Inns
Certificate of Excellence
Reviewed 8 October 2017 via mobile

First time in an hotel with our Dog. Not really knowing what to expect. We were treated really well and it could not have been better. There are no restrictions and your dog is made to feel like one of the guests. The dinner was amazing. Best produce and menu changed each evening. Again breakfast was fantastic the nicest bacon and sausages I've ever had in an hotel breakfast. All the staff were very friendly and accommodating. We walked around the grounds and the park. Fantastic stay thank you everyone.

Stayed: October 2017, travelled as a couple
Thank Kazza J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelLudwig, Manager at Craig-y-Nos Castle, responded to this reviewResponded 9 October 2017

Thank you for your great feedback. I am glad that you found the staff looked after you well, and that the food was great both in the evenings and at breakfast.

Regards

M!chael

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 8 October 2017 via mobile

Love it! Lots of beautiful grounds to walk around. The Castle itself has a wonderful atmosphere. Staff are lovely. I love the place! Only thing is I wish they sold teas and coffees all day. They have a funny hotel cat too. It's such a peaceful hotel and always relaxing. Gethin Jones was staying there last time I was having a drink, so it's even to celeb standard


Stayed: October 2017, travelled as a couple
Thank JFoodie456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelLudwig, Manager at Craig-y-Nos Castle, responded to this reviewResponded 8 October 2017

Thanks for your great comments – it is lovely to hear of your kind words toward the staff.
We sell coffee and cake from 12.30 to 14.30 during the summer months and holiday time, however if Reception are asked, they will be able to arrange for drinks at any time (either one of our fulfilment staff, or they themselves will be able to help). We do have a few famous people pop up now and again (usually just to meet the cat) so its great that you were able to do so too.
We look forward to seeing you again.

M!chael

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Reviewed 6 October 2017

Update:- I was going to give Very Good but after writing this review I upgraded to Excellent as overall it was and the bits that were not made it what it is quirky, quaint and old.

My goddaughter decided to have her wedding here and it is a great setting for a wedding in the conservatory with stunning views.

The hotel is fascinating and the rooms well done in the recent refurbishment. We were in room 26 which was at the rear of the side wing so no road noise and a large bedroom with very large en suite.

While the rooms are well appointed clean and modern the general hotel is a bit frayed. We took a short cut down to the court yard and the hall carpet was tired. The hotel is being upgraded and it takes time and probably a lot of money.

But this is the character of the place its not a Travel Lodge, this is lived in place with rooms that have odd corners and quirky aspects such as stairs to en suites.

It is a very dog friendly place and the staff had taken in a very cute well looked after stray dog that just wandered in to the grounds and they were ringing round everywhere to find the owners. When we were there there must have been 10 dogs of various sizes and in the bar there are dog beds so your pal is comfy. My problem is that I had to stroke them all every time I went for a beer.

The owner of the hotel is clearly the cat that roams the public rooms completely ignoring the dogs who all seemed to know it was the cat's castle and there was no fuss.

Now the staff were really excellent; efficient, kind, helpful and very easy to deal with. The food in the restaurant was good but not exceptional but big portions and very well received by our 26 for dinner on the Thursday.

The location is great for walking and the Dan yr Ogof, located at the National Showcaves Centre for Wales is a short walk up the road and well worth a visit (I will do a separate review for these).

Check out the hotel web site it is really accurate and shows the rooms as they are some more cramped than others but its the honesty that attracted me.

So excellent staff great hotel and the wedding package is excellent. All round a great place to base yourself.

Room Tip: Check the hotel web site its very honest about the hotel good and bad bits
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  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank TheBard99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelLudwig, Manager at Craig-y-Nos Castle, responded to this reviewResponded 8 October 2017


Thank you for your honest review, which is much appreciated and your upgraded rating.

I am glad you enjoyed the room at your god daughters wedding and also that you found the Castle to be clean although as you say we are continually looking to upgrade. Sadly yes dog stroking becomes a must for both guests and staff – although in real terms we don't enforce this – but we find that even none dog owners enjoy the Castle. Most weddings of course don't have dogs here on the actual wedding day. It is pleasing to read your positive comments about the staff, and that you also enjoyed the food both on the day of the wedding and the night before.

We would of course welcome you back, and why not take advantage of our 2 or more night deals.

M!chael

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Reviewed 5 October 2017

This was a lovely place to stay , also very interesting full of history . Room was very good and bathroom was excelllant . Location was perfect and scenery so pretty . Staff very friendly and helpful . The tour of the castle was very enjoyable and not to be missed , so much history and very enthusiastic guide .

Stayed: September 2017, travelled as a couple
Thank sandramcc5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelLudwig, Manager at Craig-y-Nos Castle, responded to this reviewResponded 6 October 2017


Excellent comments, Thank you. It is great that you found the Castle a great and interesting place to stay. I am also happy to read your comments about the staff and that you enjoyed the tour.
Best Wishes
M!chael

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Reviewed 4 October 2017 via mobile

Stayed overnight here last week, everything was perfect. The bedroom and bathroom were spotless, which is very important to me. The grounds and gardens were a delight to walk in. Staff friendly, especially Kath, who serves on the breakfast counter, she works efficiently with a smile on her face. The food is excellent (compliments to the Chef), with lots of choice. The Welsh cakes were in my opinion a lovely touch too. The castle tour is well worth doing. Seamus, gave an excellent exposition as he told us about Adelina Patti and the history. He didn’t leave a stone uncovered. full marks Seamus, it was interesting as well as enlightening. We were taken to places that we didn’t realise existed and captured the atmosphere of that period. We were more than sorry to leave, one night was’t long enough, but we departed very happy and would love to return next summer, so we can walk through the adjoining countryside.

Stayed: September 2017, travelled as a couple
1  Thank alan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelLudwig, Manager at Craig-y-Nos Castle, responded to this reviewResponded 5 October 2017

Thank you for your feedback, it is great that you found the Room well kept, and the service provided by the staff to be great. I am happy to read your positive comments regarding the food and the tour and am sure all the staff, will be most happy. It is most pleasing that that the staff struck a chord such that you could remember their names and I am sure they will be happy to read their names in lights.
Sadly as you found 1 night is not enough so do return and avail yourself to one of our 2 (or even 3 night deals).

Best Wishes

M!chael

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Additional Information about Craig-y-Nos Castle

Address: Craig y Nos Castle Brecon Road, Penycae, Brecon Beacons National Park SA9 1GL, Wales
Region: United Kingdom > Wales > Brecon Beacons National Park > Penycae
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Penycae
Price Range: $249 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Craig-y-Nos Castle 3*
Number of rooms: 40
Official Description (provided by the hotel):
We offer a stunning location and the carefully preserved ambiance of a Welsh Castle Craig y Nos offers visitors a unique experience, whether it be just enjoying an overnight stay, or as a guest at a major function. Now largely restored to its former glory which, set against the backdrop of the park, makes it the ideal base for walkers, photographers, and other visitors to the area. ... more   less 
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Also Known As:
Craig-y-Nos Castle Hotel Penycae

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