Stayed in this lodge for a few days mid week last week and have to say it was amazing! After reading a bad review recently, they couldn't have got it more wrong, if you are going to take pets into a lodge that has a strict no pet policy then you take the concequences of this and the only reason i booked this lodge was because of the strict no pet policy knowing it would be clean and pet allergy free, maybe they took your deposit in order to pay for a cleaning bill after your dog ran all over the carpets???? Amanda was polite and welcoming, came daily to ensure hot tubs where cleaned which made me feel at ease knowing my child was using it. The lodge was in excellent condition, thoroughly clean and tidy and all the little added extras where fantastic. I would highly recommend this lodge to stay in and i will most deffinitley be returning in the future. Thankyou amanda
Just back after an amazing weekend at the lodge, the lodge is beautiful and has everything you need to enjoy your weekend. Hot tub on the outside patio area over looking the jet ski lake was were we spent most of the weekend, even had a Lancaster and spit fire fly over Sunday, the lodge is kitted out with everything needed so we ate in the lodge all weekend and made the most of it, pat called by Friday to make sure we had settled in ok and he couldn't of been more accommodating, thanks for renting us your lodge and giving me and the family such a great weekend, already looking at the calendar to see when we can book again. Thanks
Very nice lodge deffently recommend to stay lovely weekend views where great and lodge very clean. Execlent
Firstly I'd like to start by saying the lodge is beautiful and perfectly situated. No complaints there.
My complaint is with the owner. It's a no pets lodge, but when my parents popped for a visit they brought their dog. I informed the owner and said I'd keep him on the decking whilst we were in but that we were out all day anyway. Needless to say the dog happened to get inside a few times for which I apologised.
Apparently, the neighbours are not only friends of the owners, they're their eyes and ears also, because the owner turned up and confronted us 20 mins after we retuned.
I can accept that the dog shouldn't have been there, but I cannot accept the red faced shouting, pointing in my face, swearing in front of two young children and punching the wall.
Yes, punching the wall.
The amount of anger and aggression (with spittle literally flying out of his his mouth) terrified the children. The only reason there wasn't a fight is because of the level headed-ness of my family; that was his form of aggression.
He threatened us with security if we didn't leave in 20 mins. The neighbours have obviously seen it all before, because they didn't come out to ask if everything was OK.
He told me the deposit was forfeit, something he told me the previous occupants had forfeited too.
They must very clearly need the money badly to be taking deposits where there's no damage involved.
Because of the hasty departure I didn't have time to tidy up as I normally would but there were only a few pots left in the sink.
I'd like to warn others; if you stay here, don't bend the rules even slightly. The neighbours will tell them everything that's happening during your stay and the cctv cameras over the front door and the hot tub (where there are children! Make of that what you will) will make you feel like not only big brother is watching, but his spoiled little sister is too, and she loves telling tales.
I will be putting in a formal complaint against the owner for the aggression shown by him towards myself and my family. For clarification, two of the children were 6 and 9.
I've worked with people that have shown aggression before, but never on that level.
This is one of the best holidays we've enjoyed in UK. All home comforts taken care of. Lodge is beautiful and with 2 balconies to enjoy the lake. Hot tub checked daily. Wouldn't hesitate to book again in fact hopefully next summer. Certainly deserves the 5* given.