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Ways to Experience Casa Bacardi Puerto Rico
from US$88.00
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from US$97.00
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from US$1,000.00
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Reviews (5,239)
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Traveller rating
2,821
1,394
651
228
145
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Reviewed 8 August 2021 via mobile

Will was our tour guide and he was incredible. Had so much fun and learned a lot! We felt engaged at all times and very entertained.

Date of experience: August 2021
Thank X3127QImichaelf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
casabacardi, Casa BACARDÍ Representative at Casa Bacardi Puerto Rico, responded to this reviewResponded 10 August 2021

Thanks for this review, X3127QImichaelf! We'll let Will know about your experience. Hope to see you soon again!!

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Reviewed 7 August 2021 via mobile

If you’re not signing up for the mixology or the rum tour DO NOT SIGN UP. Literally a scam. You pay $22 for an empanada, a drink and a visit to the gift shop. They views are mediocre. You get much better views from El Morro. Don’t waste your time and money.

Date of experience: August 2021
Thank 340tanias
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
casabacardi, Casa BACARDÍ Representative at Casa Bacardi Puerto Rico, responded to this reviewResponded 10 August 2021

Thanks for sharing. Most visitors find our experiences informative and great. We also have two tours: Rum Tasting Tour and Mixology Class. We hope you will give us a second chance and visit again soon!

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Reviewed 7 August 2021 via mobile

Our tour guide, Alondra, was fantastic! She was an expert on all questions we had! She was fun, energetic, and made our last day in Puerto Rico an amazing one! I highly recommend going for the tour, hoping that you get to have Alondra walk you through the Bacardí experience! Truly a delight!!

Date of experience: August 2021
Thank 263kylee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
casabacardi, Casa BACARDÍ Representative at Casa Bacardi Puerto Rico, responded to this reviewResponded 10 August 2021

Thanks for the review, 263kylee! We're glad you enjoyed your experience at Casa BACARDÍ. We'll be sure to let Alondra know about your fantastic experience with her. Our Casa is always your Casa. Hope to see you again soon. Salud!

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Reviewed 5 August 2021

This was my first Mixology class and I loved it. Alondra was so fun. We laughed, danced and learned a lot as well. I would definitely recommend this tour and ask for Alondra. She is awesome.

Date of experience: July 2021
Thank tuggatugga
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
casabacardi, Casa BACARDÍ Representative at Casa Bacardi Puerto Rico, responded to this reviewResponded 6 August 2021

Thanks for your feedback, tuggatugga! Now you are a proud BACARDÍ Mixologist! Our CASA is always your CASA.

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Reviewed 4 August 2021

An absolute disaster!
We booked an experience at Bacardi on 10/07/21. When we arrived at the Bacardi premises, the guard turned us away, saying that the experience had been cancelled and that no events would be held for the whole weekend. The money would be refunded to us. We are still waiting for that. We have not received one reply to our 4 emails!
While we were still waiting at the warden's, more guests arrived and were simply turned away at the doors.
An absolute cheek!!!!

Date of experience: July 2021
Thank StarTravel2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
casabacardi, Casa BACARDÍ Representative at Casa Bacardi Puerto Rico, responded to this reviewResponded 6 August 2021

Thanks for sharing your feedback, StarTravel2016. We're sorry to hear about your experience as we always want to provide the best quality of service to our visitors. I have sent you a private message requesting additional info to further assist you. We will contact you as soon as possible. We hope you will give us a second chance and visit again soon!

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