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Reviewed 30 October 2017

This hotel is in a great location however, it is not worth the extra money compared to other options in the area.

The good:

The decor of the hotel is nice
The bed is comfortable
The Balcony and view is great!
The AC works well
The pool is nice

The bad:

- They don't have sufficient hot water for showers. I stayed for 6 nights and took 1 warm shower.... the rest all cold.

- They turn the hot tub off to "conserve energy". They claim that with three hours notice it can be warmed up. We tried this once and the hot tub was the temperature of a warm pool after a three hour wait.

- The food at the hotel is overpriced, slow and below average quality compared to other options in the area.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank stevenrW8268LK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

The Hotel is the most luxury hotel in the Island Isabela. Room and clean as per expectation with beatiful view to the sea and jacuzzi is included. The service is not aligned to a luxury hotel: the staff doens't speak very well english, is not friendly. The wi-fi in our room didn't works.

Room Tip: Double room sea view
Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank francepane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio1959, General Manager at Iguana Crossing, responded to this reviewResponded 3 November 2017

Dear Guest

We thank you for your time, we appreciate your comment, we will take it into consideration.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

It is a very nice planned Hotel with a nice interior where you like to spend time. The persons working for the hotel are a great team and appear to like what they are doing - you could tell this from the result. Room a nicely furbished and very clean, breakfast is prepared with attention to details and omelettes are wonderful. The seaview the Iguanas the team make it worth it. Thank you!

Room Tip: Oceanview - the sound of the sea is amazing thing to enjoy
Stayed: October 2017, travelled with friends
Review collected in partnership with this hotel
Thank Claudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio1959, General Manager at Iguana Crossing, responded to this reviewResponded 3 November 2017

Dear guest

We are so glad to know you spent a great time at the hotel, our staff is constantly trained in order to serve our guest how deserved it. Breakfast time at Iguana Crossing is the best way to start the day with fresh fruit juices and the infallible omelets. We thank you for your comment and hope to see you again.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

Slept here during our Friendly Planet Galápagos Islands tour. Friendly staff and nice clean room. We were in the back and had a view of a small pond with several flamingos and other interesting birds. Guess what? There is an Iguana Crossing path right by the hotel where they go to the ocean in the mornings and back the other way in the evening!! Interesting place on Isabela Island.

Stayed: September 2017, travelled as a couple
Thank CoastieUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio1959, General Manager at Iguana Crossing, responded to this reviewResponded 2 November 2017

Dear guest

We appreciate your comment and it makes us glad to know you enjoy your time here. The location of the hotel is priviliged as you noticed and the nature sorround is spectacular.
We hope you recommend us with your family and friends.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

My husband and I stayed here with friends in October 2017 and it was such a wonderful experience. We could see the iguanas out front on the rocks every day, as well as watch them crossing the road from our ocean view balcony room. The staff here was very friendly and helpful, and the rooms were beautiful. There is a lagoon behind the hotel with a nice boardwalk, which takes you to the tortoise breeding center in about 25 minutes. We saw many iguanas, flamingos and other birds along the way. The best thing about this hotel was the unobstructed view of the ocean (well worth getting an ocean-front room). The hotel is in a safe area and it is only about a 6-minute walk into town. We would recommend this hotel to everyone.

Room Tip: Room #10 had a beautiful view.
  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MariaBCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio1959, General Manager at Iguana Crossing, responded to this reviewResponded 2 November 2017

Dear guest

We are so glad to know you enjoyed your stay here at the Hotel and we appreciate your comment, as you saw the views are unbeatable, and the staff is always willing to help.
We hope to see all of you again, it was a pleassure to serve you.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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