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Reviews (1,014)
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Reviewed 30 June 2011

It's located on its own island, nice because its away from everything. The rooms were average. The food was NOT good at all. Some of the staff were nice and helpful, a few when asked for something either didn't know or took their time getting what ever I needed. I toured the island and found better deals for about the same price. My advice please shop around, we paid way too much for this so called "resort".

  • Stayed: June 2011
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4  Thank ojitos_verdes80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

Returned from FIBR, 7 days of diving on 05/29-06/03/2011. As Det. Joe Friday would say..."just the facts maam".
Pros:
1. The diving was fair to good. Very rough seas first 3 day, smooth remainder.
2. Kevin, our boat captain was very helpful and drove a safe boat, was very attentive helping divers off/on the boat, and had plenty of fresh fruit and cold water post dive.
3. Our boat was the Mallorca and is 6 months old. Nice boat.
4. The room a/c were quiet and were very cool.
5. The bar attendees were always ready to please and had a smile to boot.
6. The beach areas were nice, clean and well maintained.

FIBR is in a state of on going repair/renovation and has a very long was to go!
To be fair it appears they are working very slowly to make improvements. There is a lot of bait-and-switch tactics going on. The wifi thing, promised dive log copies, a lot of he said-she said stuff. Believe about half of what you here, verify everything.
Cons:
1. The food sucked! When you look forward to chicken nuggets and French Fries well..."Houston they have a problem".
2. The resort water supply is not potable "don't drink the water". Drinkable water is provided via water pitchers stored in mini frig and you must ask for refills.
3. The staff is definitely on Island time and were very disorganized! There was no welcome briefing, we had to ask about everything. Check-in was a Three Stooges Event.
4. Our first room was in a state on disrepair, many problems. Moved to the 400 series room which was better and were next to the boat dock. It had problems but was better.
5. The statement on FIBR's web site says "wifi throughout the resort". Throughout the resort means just in the main lobby!
6. Our divemaster was friendly, but he was more intersted in killing Lion fish than attending the dive group. The diver/divemaster ratio was 16:1, whats wrong with this picture? Maybe PADI need to have a talk with this gentelman. He was usually first on the boat sucking down the fruit and water.
7. The dive Pro and gift shops was under staffed. Had to ask for entry into Pro shop often or they were "out to lunch".

FIBR has great potential, however they need to stand down, do the renovations and get their act together. We will never return to FIBR!
Recommendation: Don't go here.

Room Tip: If you go, ask for the 300 or 400 # rooms
  • Stayed: June 2011, travelled as a couple
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9  Thank sts51lchallenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2011

Had a great time celebrating our 30th Wedding Anniversary with a two week stay. Long time customers, we've been visiting a couple of times a year since 1997. Seen lots of changes over the years, but always the same great diving, and attentive staff.

Had the opportunity to visit with the new/returned owner, love the changes and the attention to the updates. Great to come in from diving and have a hot shower before going off to the palapa for lunch everyday.

Room was comfortable, updated with new ac, fan, paint, linens, TV, shower, inroom safe deposit boxes, and even new card door locks. Public areas have also been updated, and the changes/updates and improvements continued during our stay.

All inclusive includes meals, boat dives, shore dives, and beverages (including alcohol).

Staff at the Resort and Dive Shop were friendly, attentive, helpful, and wanted to make sure we had a great time, again!

Can't wait to plan our next trip.

  • Stayed: May 2011, travelled as a couple
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1  Thank Randy_and_Kae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

we went on our honeymoon there. Had a good experiance. Although it was expensive it did come with all meals. We were looking for privacy and got it. Awesome scuba pacage and views. Check out plane underwater. We payed $400 a nite but had fun. Too much fun because we had a daughter 9 months later

  • Stayed: June 2010
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1  Thank jackcastro47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2011

My wife and my son and I went to the reosrt for a week of diving and it was great. 21 dives along wonderful reefs in 81 degree water 18 dives from boats. The food was good but not great but plenty of it. Unlimited Nitrox for $100 a week for all dives. We will likely go again as the renovations keep getting better.

  • Stayed: April 2011, travelled as a couple
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3  Thank DoctorDood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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