Get this. I walked in and they were calling order #41 as ready. My order was #48.
45 mins laters I finally got my order and they had delivered a total of 7 orders in 45 minutes with 5 staff. WTH? How did this happen?
After a half hour of patience, mine had run thin. I began watching their process. There was ONE staff making orders, and they were preparing ONE order at a time. That's right, they did not even start preparing my order until #47 had been done. Even then they were serving an average of one customer every 6-7 minutes. Almost no other people served in that time, included unnumbered purchases. What were the other staff doing in that time? God knows, but it involved going to the fridges a lot and not finding things. By the way, they still made errors with 2 of the orders in that time, even they though they only had to focus on one at a time.
At the end of it all, the food wasn't even that good.
How does this place even survive?
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