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Holiday Inn Express Hotel & Suites Riverport
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Reviews (1,138)
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19 - 24 of 1,138 reviews
Reviewed 16 February 2018 via mobile

Very clean, attentive staff, good food...whats not to like?
Close to the attractions you like to see, also close to the airport.
This is a brand new hotel with very spacious rooms and great views of the surrounding mountains.

Stayed: February 2018, travelled on business
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this reviewResponded 21 February 2018

Dear " Tony C "

Thank you so much for taking the time to write us this wonderful review.

Our team's pleased to hear that your stay was great, our team strives to deliver only the very best service to our guests.

Thank for very much for staying with us and we look forward to your next stay.

Best Regards,
Khalid D.
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2018

Hotel & room exceptionally clean, Free well-lit parking lot, great breakfast with hot & cold choices, excellent coffee too! Trademark IHG hot Cinnamon buns yummy! Breakfast hours perfectly timed for travellers. Excellent for nature photographers going to Delta area. The King Studio was very comfortable, corner room, lots of windows, felt like home, full kitchen and the toiletries are Bath & Bodyworks, nice touch! Rooms very soundproof. As an IHG member this is "the' absolute nicest overall HolidayInn I've stayed at. My go-to hotel in Vancouver. And finally Karen (Manager) and Mariya are so very pleasant to deal with.

Room Tip: King Studio sunny, spacious, top floor best!
  • Stayed: February 2018, travelled solo
    • Value
    • Location
    • Service
Thank naturepix57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this reviewResponded 21 February 2018

Dear " Naturepix57 "

Thank you so much for taking the time to write us this wonderful review.

Our team's pleased to hear that your stay was great, our team strives to deliver only the very best service to our guests.

Thank for very much for staying with us and we look forward to your next stay.

Best Regards,
Khalid D.
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

was here for a few night stay. Friendly hotel. nice staff.
movie theater next door if traveling on business
close access to major highways
richmond very near by.
airport only approx 20min.
i would recommend this hotel

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
Thank neilpuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this reviewResponded 21 February 2018

Dear " Neilpuri "

Thank you so much for taking the time to write us this wonderful review.

Our team's pleased to hear that your stay was great, our team strives to deliver only the very best service to our guests.

Thank for very much for staying with us and we look forward to your next stay.

Best Regards,
Khalid D.
Guest Service Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018

This is my preferred hotel when I am required to stay in Richmond. They are close to a large entertainment complex and many restaurant however the hotel is also away from the busy Richmond city centre so it is quiet and traffic to/from the hotel is never an issue. Hotel is new and clean.

  • Stayed: February 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank mmiller347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this reviewResponded 21 February 2018

Dear "mmiller347"

Thank you so much for taking the time to write us this wonderful review.

Our team's pleased to hear that your stay was great, our team strives to deliver only the very best service to our guests.

Thank for very much for staying with us and we look forward to your next stay.

Best Regards,
Khalid D.
Guest Service Agent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

Our stay was very short only 9 hours. When we landed in Vancouver I called for the shuttle and was informed that they didn't have a driver for the night however they paid for our taxi there up to $31 which was the exact cost of the trip. Upon check in we booked the shuttle for 5am the next morning and they offered to pack up a breakfast for us since we would miss the continental breakfast. It included an apple, granola bar & juice box. Not what we were expecting but still appreciated. The hotel is very clean and comfortable. Staff were friendly. The location is great. Cineplex is in the same lot and you can walk through it to get to the old spaghetti factory. It is farther than the other Holiday Inns but only by 5km, it's less than a 15 min drive and with the free shuttle it hardly even makes a difference. Definitely a great place to stay for a layover.

Stayed: February 2018, travelled with friends
Thank canadianspierce722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Guest Services Supervisor. at Holiday Inn Express Hotel & Suites Riverport, responded to this reviewResponded 15 February 2018

Dear "canadianspierce722",

Thank you so much for your wonderful feedback on your recent stay with us.

We are happy to hear that you had a great overall stay with us.

We hope to welcome you again soon.

Kind Regards,
Michael A.
Guest Services Supervisor.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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