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All reviews one bedroom suite full kitchen underground parking vietnamese restaurant free popcorn free dvd rentals mountain view hot tub washer and dryer board games car wash gas bbq home away from home large bathroom front desk staff canadian rockies three sisters
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Reviewed 14 January 2013

We had read many of the reviews on Falcon Crest, and had high expectations. We were not disappointed. We booked a 1 bedroom suite, and asked to be on the 4th floor as we had freinds also staying there. Upon arrival, the staff had decided to give us a room with a great mountain view at no extra charge. When we go to the room, we realized that it was too small for us and the 3 kids we had in tow. Went down to the desk and they quickly and happily moved us to a MUCH larger room with an even better view, at no charge! The staff here are friendly, and will go out of their way to make your stay enjoyable. Rooms are great and we enjoyed having the full kitchen. Underground parking was terrific, they even have a free car wash! They have free DVD's you cam borrow, and board games and childrens books in bookcases in the halls for you to use at no charge!

This is definitely our new GO-TO place to stay when in the Banff/Canmore area. Thanks Falcon Crest!!! I also need to put a plug in here for a terrific wine/liquor store we found, up the hill on the other side of the highway. Its called the Cellar Door. What a find! Please go see Alison over there and you wont be disappointed!

Room Tip: 1 Bedroom suites on the 4th floor are small... 1 bedrooms on other floors are much bigger!
  • Stayed: January 2013, travelled with family
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Thank Kent R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 18 January 2013

Hello Kent R,

We appreciate you taking the time to share your experience and write a review of Falcon Crest Lodge. It makes us so proud to know that your high expectations were met during your stay! I am happy that you were also able to take advantage of some of our extra amenities. We enjoy providing our guests with all the little extras to make Falcon Crest Lodge feel more like your “home away from home”. We look forward to seeing you again for your next escape to the mountains!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2013

We had a lot of fun, clean rooms, good service, very friendly staff( and helpful) bonus underground parking, you can also wash you car! We had the rooms trough Groupon and everything was as the prommised, we will be back, ( oh the parkingstalls cut be a little bigger :-) but over all, NICE

Stayed: January 2013, travelled with family
Thank ginkgo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 18 January 2013

Hello ginkgo8,

Thank you for taking the time to write a review of Falcon Crest Lodge! It makes us happy to know that with you, our goal of 100% guest satisfaction has been reached. We are so glad that you enjoyed your stay and that you are planning to come back, we look forward to seeing you again in the near future!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2013

We visited my sister in Calgary for Christmas '12, but wanted a few days away to explore a bit more. I checked trip advisor prior to booking this hotel and was more than happy with the reviews. I liked that fact that we could be flexible and cater for ourselves when we wanted and the room had all the facilities we needed (and more). If its just the two of you its worth picking the King suite as you get the separate sofa and dining table which makes it feel more like an apartment than a hotel room. We thoroughly enjoyed our trip to Canmore and surrounding area and would recommend the Falcon Crest to anyone looking for flexible, but clean and well presented accommodation (oh and its underground heated parking so no need to plug the car in or de-ice in the morning). My only comment to reception on leaving was that they could benefit from coasters to avoid stains on their wooden furniture. I also found out its due an upgrade this year, not sure what they can improve upon but its good to know.

Room Tip: As above, King suite for two or if you prefer the bedroom to be separated you will need the one bedroom. We didn't think that was necessary.
  • Stayed: December 2012, travelled as a couple
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Thank audbodCumnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 18 January 2013

Hello Cumnock,

Thank you for your wonderful review! We are thrilled to hear that you thoroughly enjoyed your trip and we truly thank you for recommending us to others. We take all recommendations as a huge compliment! You did hear correct, there are some exciting upgrades coming in 2013. Including, but of course not just limited to, LED TV’s & Blue Ray DVD players in all rooms, a full new stock of kitchenware in each and every room, new sofa beds and we are adding king beds to select one-bedroom suites! We sincerely hope that you come back again to see all the upgrades.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2013

The boys and myself decided we needed to go see some mountains and have a end of summer celebration. Falcon crest did not disappoint. Staff were awesome and very friendly. Quick walk to town for anything and everything. Highly recommended!

  • Stayed: October 2012, travelled with friends
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Thank Franko306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 12 January 2013

Hello Franko306,

Thank you for the kind words, we sincerely appreciate you taking the time to review Falcon Crest Lodge. All of our staff is here to ensure you have the best possible experience and to help in any way possible. I am very proud to hear that they and the Falcon Crest did not disappoint and that you would recommend us! We look forward to seeing you again soon on your next trip west.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2013

Love the underground parking and hot tubs. Close to downtown Canmore. The staff take care of you and ensure your stay is enjoyable. 6 of us stayed comfortably for 3 days. Will likely go back as our experience was a positive one.

  • Stayed: December 2012, travelled with family
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2  Thank JustBKoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded 10 January 2013

Hello JustBKoz,

We appreciate you taking the time to review Falcon Crest Lodge. Our staff are here to take care of you and I am glad they helped to make your stay more enjoyable. We are so happy you experience was a positive one and hope you do return soon!

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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