Thank you for taking the time to review your experience. It is unfortunate that you did not take the time to call ahead and reserve a table on a Saturday night. We also encourage guests to book well in advance for larger parties. You were greeted by the staff promptly but appeared to be annoyed that we were fully booked for that evening in the bistro. We value our guests and do appreciate reservations. I understand your disappointment but it appeared that after not getting the answer you wanted to hear, you became rude towards the staff which is completely unfair to them and is not how they deserve to be treated. Obviously, It is not our policy to willing turn down business, so I'm not sure why you would feel that way?
You then inquired about our beautiful wine lounge upstairs where, indeed, we do not allow minors. (A minor is any patron under the age of 18 in Alberta, sleeping or not)
I would certainly encourage anyone without minors in their party to try the tapas-style menu upstairs as it offers a unique, social menu with an inviting atmosphere.
It is our hope that next time we can accommodate you so you may review an actual dining experience.