Received a room at third floor. Stinky with dirty carpet. Refused the room and another room was provided at the ground floor. The bad odor was less than the first one , but the bed sheets were not changed. Asked receptionist to provide clean sheets and a chambermaid was sent in 5 minutes with almost new and fresh sheets. No usual consumable items in the bathroom.
Impressive building and poor cleaning and service. The breakfast room very small for the size of the hotel . Crowd at the breakfast time convinced us to give up.
Bathroom size and set up was like for a 4 stars hotel .
I wouldn't go back , neither recommend this hotel to anyone. Paid big dollars for two nights and expected a better service from a Canadian health and sanitation perspective . The cleaning standards are very low with this hotel.
Thanks heaven we could open the window a few inches and had enough fresh air for sleep.
First hotel in 20 years of travel where the very small and tiny fridge located in the room has a key to lock the door of the fridge. Thoughts, why?More
- Free Wifi