Our stay at the Hotel Brossard was a disappointment during our two-day trip to the South Shore during the Christmas holiday. The hotel is very clean, and the accommodations are very nice, there is plenty of room, and had enjoyed staying there in the past.
The issue that we had was that we stayed there, there was no hot water in the shower between the hours of 8 & 9 am.
Two of us were staying in the room, and the first shower had adequate hot water, but the second shower had no hot water whatsoever. The front desk was immediately informed, and we were told that someone would take a look into it. A shower was taken later that afternoon and hot water was available.
The next morning the same situation occurred, the first shower there was hot water, but the second shower there was none. Again the same response was given by the front desk, and the excuse was given that it was very cold outside so therefore there was no hot water, but someone would look into it. I didn't think it was too much to expect that one of the features for our stay was that there would be plenty of hot water for morning showers.
Very Disappointed in our two day stay at the Hotel, and in the future we will look into other hotel options when travelling back to visit family in Quebec.More
- Free Wifi
- Free Parking