Nice hotel, good food but horrible security in the building. Upon entry of hotel at night security nor front desk checked who we were, didn't make eye contact for that matter. Upon arriving on our floor through elevator there was a man on his phone in the hallway. As my husband and I passed him he tried to grab me but I got away. We went to our room and locked the door but the man followed us and proceeded to knock on door to let him in. Tried calling front desk but our room phone was not charged so had no choice other than call police who then called front desk to send security. Security came but man refused to leave. Police were then called again by front desk clerk but only on the request of my husband who waited downstairs with them all as we waited for the arrival of police. Police escorted the individual out of the hotel. Front desk said they were sorry and that we would be compensated but we used our points for the hotel so that didn't happen. As a female and thankfully I was with my husband had I been alone things could have been worse. Security needs to be beefed up at this hotel to make it safe for everyone.

Front desk was welcoming and professional, room was very clean, especially nice bedding and beds. The pool was warm and clean. The kids enjoyed bowling as well. The butter chicken was excellent, a real chef cooking late at night was a welcome surprise. My server Heera went above and beyond and was most hospitable. The breakfast was pretty good, I enjoyed the breakfast quesadillas and yogurt parfait. The kids had lots to eat and the coffee was good.

So, the hotel lobby looks fine, and common spaces are ok. The room..I booked and received a king room. The bed is really truly comfortable! That's about where the good stuff ends.

A few things to note for us business travelers: no chromecast (front desk laughed when I asked if it was available), the bathroom has mold and a shower head desperately pleading for a CLR treatment, also if you own anything to put in the bathroom there is no vanity to be found. Old school coffee in room (this is why I bring my own travel Keurig). Ok for a night I guess, but the Hyatt down the street has better in room amenities and a bit of class. I'm guessing 10 years ago this hotel was cool, it hasn't lasted.