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“Unexpectedly alone”

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Nipika Mountain Resort
Certificate of Excellence
GreenLeadersGold level
Reviewed 8 October 2017

We arrived at the resort on a Tuesday afternoon, and found a staff member to check us in. She let us know we were the only guests on site until Friday, and that there would be no staff on site the first night. She showed us to the main staff accommodation building, which housed the only phone, and the list of emergency phone numbers. After that we were on our own. As darkness fell, we realized several of the other cabins had lights left on, so we went to turn those, and the heaters, off, as the resort advertises itself as "off the grid".
The second day, after a night picturing all that could go wrong and pondering our responsibility for the property in absence of a caretaker, staff returned, silently, along with some horses and some dogs. We spent a gorgeous day exploring the trails. Around 6pm, we noticed the horses, the dogs and the staff were gone again. Staying there alone, unexpectedly, for a second night was even more unnerving than the first, as we definitely did not expect to be the only ones there.
The third morning, after another sleepless night, staff, the horses and the dogs returned. We spent some more time on the trails, and enjoyed the cabin. As before, staff and animals cleared out, leaving us completely alone. By then, after two sleepless nights, my nerves were shot, and I was not impressed.
Finally, morning arrived, and with it, staff, dogs and horses. My husband spoke to someone on site, who advised that it was normal not to have staff around. He also mentioned our quiet would be interrupted, as the cabins were all booked, and that he was also staying on site. We were a bit relieved that there would be others there, and we hoped they would not be too loud.
Guests started to arrive at 4:00, and they appeared to be friends of a staff member on site. A picnic table was delivered to the front of our cabin, which would have been useful earlier in our stay. The final group of guests arrived, loudly, at 9:30pm. We were glad it would be our last night.
All in all, the cabins are nice, the staff is unobtrusive when there, and the trails system is beautiful. We played disc golf, and landed the discs in horse manure more than once, as the horses roaming the meadow defecate freely, and nobody seemed to do anything to clean up after them during our four night stay. The lack of a night caretaker was incredibly stressful and felt irresponsible on the part of the owners, especially considering there are no phones in the cabins and no cell service should something happen. The cabins should also each be equipped with a first aid kit if guests are being left to their own devices.
My rating is based on the fact that days were lovely, nights were awful, and we had no warning going in that we would be all alone, off the grid, for the majority of our stay. Staff did not check in with us, aside from when we sought them out. For the price, I am not likely to return, and would not recommend.

Room Tip: The "rooms" are cabins, with at least one queen bed, and a number of twin beds throughout.
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nipika, marketing at Nipika Mountain Resort, responded to this reviewResponded 4 weeks ago

Thank you for the review. We will take all your concerns into consideration. Thank you for making us aware of your experience.
Marni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 115 reviews

Reviewed 5 September 2017

We cannot say enough great things about Nipika Mountain Resort when we try and describe what a perfect venue it was for our daughter and son-in-law's wedding.

During the months leading up to the big day and also the during the entire weekend the Nipika staff did everything they could to make it special and stress-free for all of us.

Nipika is off–the-grid and eco-friendly, yet it is still very classy and comfortable. All of the guests marveled at the beauty and amenities and they loved being able to relax and enjoy the site. Both the wedding party and guests took advantage of the canoeing on the Kootenay with the Nipika guides. Other guests biked, hiked, or just enjoyed the view from the cabin decks while having mini reunions and relaxing before the ceremony.

Lyle, Dianne, Steve, Marnie, Bev, Nancy, Leann, Pate, Jenn and your support staff are a remarkable crew. We have never met a more laid back, relaxed and easier crew to work with, yet you still get things done and you look after every detail. There wasn’t a thing you couldn’t accommodate for us to make it unique for Jillian and Cam and we very much appreciated that.

The cabins were well appointed, the food was delicious, and the scenery beyond incredible! The beautiful horses added a bonus to the entertainment and one almost stole the show during the speeches. Jillian and Cam really had a wedding that suited their love of nature and the great outdoors, thanks to all of you! We know we will return to Nipika to reminisce and celebrate family times together.

In the meantime continue your great work out there and we wish you all health and happiness along the way!

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank gp_travell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nipika, marketing at Nipika Mountain Resort, responded to this reviewResponded 28 September 2017

Thank you for the great review. We love hosting weddings at Nipika. Everyone a little different but special in their own way! Happy to hear that everything went well and your guests enjoyed Nipika to its fullest!
Until next time, thanks again,
Marni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

I had an excellent adventure with a friend on the Crown of the Continent trip out of Nipika Mountain Resort. I recommend it very enthusiastically. This was my first backpacking trip, and I learned a lot. It was spectacularly beautiful, challenging and rewarding, and the experience of a lifetime!

The trip was supposed to be 5 days of backpacking and camping on the Rockwall trail, followed by 4 days of paddling on the Kootenay River. However, the day we were to leave for the Rockwall, the highway we needed was closed because of smoke from the wild fires. Our guides quickly came up with a plan of somewhere else to hike, an area of the Continental Divide where there are no trails. Our guides (Pate and Dan) were exceptionally knowledgeable, experienced, and capable, which is what made this last-minute change of plan possible.

We hiked and camped in extraordinary beauty high in the mountains, in gorgeous valleys with glacier-fed streams and lakes, and across alpine meadows overflowing with wildflowers. The feeling of being in those mountains is something I will never forget.

The second part of the trip was the four-day paddle on the Kootenay River, and this part was not affected by the fires. We paddled in inflatable canoes more than 100km in level 1,2 and 3 rapids. Our guides (Dan and Jenn) were highly skilled and knowledgeable, which made the trip relaxing and a lot of fun. The Kootenay River is beautiful with its intense blue-green colour, high rock cliffs and soft sand beaches.

Before and after the backpacking and paddling, we stayed in a comfortable and lovely cabin at Nipika Mountain Resort. We did a day hike along the beautiful trails beside the Kootenay River. The staff were all very friendly, and the food provided with the Crown of the Continent trip was excellent (at the resort as well as on the backpacking and paddling portions of the trip).

I very very highly recommend this trip and I would say any trip organized by Nipika Mountain Resort. They are simply excellent.

Stayed: August 2017, travelled with friends
Thank Carol-Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nipika, marketing at Nipika Mountain Resort, responded to this reviewResponded 28 September 2017

Thank you Carol-Ann for your review.
The Crown of the Continental trip was a true adventure. It takes amazing unique people to be so flexible to go on the adventure you guys did! Thank you for making it such a memorable trip for everyone involved!
See you again soon!
Marni

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Reviewed 4 August 2017

This time round we only had about half the cabins but had a lovely time no less. Would have been nice to have a working fridge and not to have to figure this out myself on day two and for the picnic tables to have been replaced post wedding but small issues that didn't spoil our stay

Thanks as always Lyle and crew

Rob

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank OmanRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

We have always loved going there in both summer and winter to bike, hike and country ski. As usual it was private, well kept, had every utensil, pot etc we needed. Lovely place in a beautiful area.Beds are very comfy. Can't wait to head back

Stayed: June 2017, travelled with family
Review collected in partnership with this hotel
Thank mmulla_869049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nipika, Marketing at Nipika Mountain Resort, responded to this reviewResponded 3 August 2017

Thank you for the review. We love our repeat guests!
I see you have enjoyed all seasons at Nipika and everything we have to offer! See you again soon!
Marni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nipika Mountain Resort

Address: 9200 Settlers Road, Radium Hot Springs, British Columbia V0A 1K3, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Radium Hot Springs
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 6 Speciality Lodging in Radium Hot Springs
Price Range: $213 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nipika Mountain Resort 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Nipika Mountain Resort is an Eco-Resort that borders the Kootenay National Park. Our mission is to live in harmony with nature that surrounds us. The cabins you rent are totally self-contained with everything you need. Full kitchens, bathroom, luxurious linens on the beds, and Rocky Mountain Soap to clean your self up after a day of play on the trails. Nipika is the gate way to the Cross River Recreation site. We manage and build the trail system that starts at your door step! Biking, hiking, canoeing, running, swimming or just relaxing, we have something for everyone! The recreation site is a non-motorized trail system, legs and lungs is all you need! Get back in touch with mother nature and book your cabin! ... more   less 
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