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All reviews old quebec quebec city ferry terminal modern hotel above ground free parking the hotel offers an upgrade huge bathroom hot tub rooms are nice chateau frontenac road trip lawrence river queen bed the east coast lots of parking
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Reviewed 3 September 2012

We stayed at the Four Points Levis for one night during the Labour Day weekend as we were coming back from the East Coast. We had originally booked a king bed room with a pull out couch and were upgraded to a suite with a balcony, kitchenette, dining area, sitting area and a large two person tub. This was a welcome surprise after a very long day of driving. The check in process was cordial and quick as usual, and the clerk even politely tolerated my French!

We ordered room service and the food was prompt, tasty and a good value. The only downside was the slow wifi, which really was not that big of a deal.

This is our third stay at this property and it will certainly not be our last. It continues to be a great value which is conveniently located just off the highway. Thanks again, Four Points!

Room tip: If you can, get the King suite with balcony. Lots of space to stretch out, with a pull out couch if you have extra people traveling with you.
Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank KatzeHalifornia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexvac, Guest Relations Manager at Four Points by Sheraton Levis Convention Centre, responded to this reviewResponded 10 September 2012

Dear JellybeanandBUG,

We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. We recently have undergone an extensive renovation and we are glad to see that our efforts were worth it.

Thank you for your review, and we look forward to welcoming you back in the future!

Four Points By Sheraton Lévis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2012

As you would expect from a Four Points / Sheraton, everything is just solid quality. Nothing to complain about. If any remarks, it is the graveled parking outside (meaning, pulling a suitcase requries a bit more effort) or the very small parking garage with tight corners underneath the hotel.
The hotel is slightly out of the way, but has a free shuttle to the ferry. Considering that parking down at the ferry is $8 or over and rather full, that is a good option to explore when going into Quebec City.
In the near facility is a great chocolaterie/ice cream parlour, a coffee shop and several good restaurants. Tim Horton's and the supermarket are also fairly near by.

Date of stay: July 2012
  • Trip type: Travelled as a couple
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2  Thank Margo v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexvac, Guest Relations Manager at Four Points by Sheraton Levis Convention Centre, responded to this reviewResponded 10 September 2012

Dear Margoworldtraveller,


We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. We recently have undergone an extensive renovation and we are glad to see that our efforts were worth it.

Thank you for your review, and we look forward to welcoming you back in the future!

Four Points By Sheraton Lévis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

The hotel is nice enough. Our plan was to stay in Levis and take the ferry to Quebec City. The shuttle to the ferry is limited and required us to really keep track of our time while in QC - not great when traveling with young children. Hard to find a restaurant that is family friendly. Had to walk a bit if a distance to find someplace to eat. Pool is TINY. We had read that it was small, but did not imagine that it could be as small as it is. There is absolutely nothing around this hotel to do. Great price, would be fine if you had a vehicle (we did not) or were not with young children.

Date of stay: August 2012
  • Trip type: Travelled with family
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    • Cleanliness
    • Service
Thank 4duffys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexvac, Guest Relations Manager at Four Points by Sheraton Levis Convention Centre, responded to this reviewResponded 10 September 2012

Dear 4duffys,


Thank you for your time to write the review. I appreciate the comments that you have shared as a family traveler and we certainly look forward to your return.

Sincerely,
The Four Points By Sheraton Team

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Reviewed 30 August 2012

I booked this hotel because I was running the SSQ Marathon Weekend in the area and I really did not want to stay in Old Quebec City because most hotels there are older and small, this one was newer, modern, plenty of free parking and a quick car ride over to Old Quebec City. It was also the race bib pickup for one race, as well as the start of the marathon and a short ride away to the start of the hallf marathon.

The room was clean and spacious. The washroom was a good size and I loved the little table area off to the side of the sink. I did find the sink too narrow though. It would be great if the room had a mini fridge to store fruit and cold drinks though but not something that would deter me from booking this hotel again.

The front staff was friendly and spoke English perfectly.

I would definately recommend this hotel but it is in more of a commercial area, your view from the room is very uneventful!

Date of stay: August 2012
  • Trip type: Travelled with family
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1  Thank Bela N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexvac, Guest Relations Manager at Four Points by Sheraton Levis Convention Centre, responded to this reviewResponded 10 September 2012

Dear Bela47911,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear the comment

We do take all comments seriously and appreciate all the feedback we can get. As a management team, we share these comments with our staff so we may resolve any and all issues. Once again, thank you for your observations, which will help us in our ongoing efforts to improve our service.
The Four Points By Sheraton Lévis

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Reviewed 30 August 2012

Our group of two couples stayed there for one night on our way back from PEI to Toronto. The hotel is very well deco leaving me a posh impression and a very peaceful feeling. The receptionist was very efficient and articulate in sorting out room details and our queries about going to the old quebec city. The hotel also provided free shuttle services to and fro ferry services to the old Quebec city. I highly recommend taking this shuttle services to board the ferry for the old Quebec city. This will save you all the headache of driving into the city and packing your car. Stroll around the old city was a great experience. The hotel room was spacious, well thought out furnished, perfectly house kept and excellently soundproofed. Despite of no breakfast, the room rate for the quality of services rendered was value for money.

Date of stay: August 2012
  • Trip type: Travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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1  Thank David S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexvac, Guest Relations Manager at Four Points by Sheraton Levis Convention Centre, responded to this reviewResponded 10 September 2012

Dear David S,
Thank you for your feedback and taking the time to post your comments. We are pleased to hear the comment

We do take all comments seriously and appreciate all the feedback we can get. As a management team, we share these comments with our staff so we may resolve any and all issues. Once again, thank you for your observations, which will help us in our ongoing efforts to improve our service.
The Four Points By Sheraton Lévis

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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