We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 03/08
Book now, pay at stay
US$86
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 02/08
Book now, pay at stay
US$125
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 02/08
US$86
Booking.com
View Deal
  • Free Wifi
  • Pool
Motel Granby(Granby)
Free cancellation until 02/08
Book now, pay at stay
US$75
US$72
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Motel Bonsoir(Granby)(Great Value!)
Free cancellation until 01/08
Book now, pay at stay
US$80
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 01/08
Book now, pay at stay
US$72
Booking.com
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
Gi'temps(Granby)
TripAdvisor
View Deal
TripAdvisor
View Deal
  • Free Wifi
Reviews (433)
Filter reviews
433 results
Traveller rating
155
104
92
50
32
Traveller type
Time of year
LanguageAll languages
155
104
92
50
32
Show reviews that mention
All reviewsst christopheindoor poolexcellent hotelexcellent servicenice viewnice staffhot tubnice roomgranby zoocourse dinnercomplimentary breakfastbike pathnice walkmusselsfantastic weekendthermal bathscentral location
Filter
Updating list...
57 - 62 of 433 reviews
Reviewed 11 August 2015

I recently hosted my parents’ 50th Wedding Anniversary at this hotel and I have nothing but positive comments to make! Firstly, the event coordinator M. Masse was easy to contact and very accommodating. Gina, who helped finalize the details was reassuring and very friendly. Upon our arrival, we were greeted by our servers who were first-rate. The food was delicious and everything went smoothly. I highly recommend this hotel for any family or business function. Thank you to the staff!

  • Stayed: August 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this reviewResponded 11 August 2015

Thank you very much Karen for this great review!
Im so happy that your family enjoyed their meal.
Gina is joining me to say thanks again for this wonderful comment.

Hope to see you again,

M.Masse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2015

My husband and I along with our 2 little ones just stayed here on a visit to Granby Zoo. The hotel was beautiful, reminded me of the Fairmont Chateau style. It was super clean and wonderfully classic. The furniture was older and solid. Even the pull out sofa was quite sturdy.

We had dinner and breakfast at the hotel restaurant. Food was delicious both times. Loved the jazz music playing in the restaurant.

We will definitely be back as we enjoyed our stay very much. I would without hesitation recommend this beautiful hotel!

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Divette15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this reviewResponded 11 August 2015

Thank you Divette!
As the customer service director, I read all the note that customer leave to us, to help us and to encourage us, and I will never be grateful enough to all those one that take the time to write good review regardind our establishment.

It is really appreicate!
We will be glad to welcome you again!

M.Masse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2015 via mobile

We stayed 1 night while visiting Granby, hotel was very nice, food was excellent!! Actually very impressed with all the different types of tapas and wine selection. Excellent place to relax and enjoy a few days. Management was very accommodating and welcoming.

Stayed: August 2015
Thank PhilipS32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this reviewResponded 5 August 2015

Thank you Phillips for those nice words!
Like you say we got planty of wine selection and a big variety of plates. We want to satisfy all the type of customer!

We wish to give you a similar experience next time :)

Have a wonderful time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2015

I had a great time in Grandby zoo. The hotel is in excellent condition. All staff are very accommodating except one receptionist name Laura from the front desk that unfortunately speaks both French and English but gives very inconsistent information. She is rude and stubborn. She has very poor customer service and poor customer relations doesn't validate your opinions, or listens to your voice and does not solve any issues.

Room Tip: lake view.
  • Stayed: August 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Sherly70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this reviewResponded 5 August 2015

Thank you very much for your comment.
We will have a talk with Laura to make sure this situation doesnt happen again.
I'm glad that the rest of your stay was worth it.

I hope we will give a better experience next time :)

Have a nice day,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2015

This hotel is not properly advertised.

For starters, the hotel is outdated.

Second, you have to pay a security deposit of $150-$200 for an already overpriced room.

Rooms are outdated.

The rooms were filthy (crumbs on the floor) and the bedding was worn out with holes in them. They were so gross my wife threw them into the closet.

The hotel claims to have a Nordic baths (adult section) and gym. This is not true.

The nordic bath is actually a small whirlpool, if even. You can't call it a nordic bath. Also, the gym consists of three treadmills and a dehumidifier in a narrow room. What a joke! Also, the pool is so small. It couldn't even fit more than 10 adults.

The American breakfast wasn't even food we ordered off the menu. The food = gross.

We had a 2 night stay and we left one day early because we were so disgusted by the hotel and experience.

I would rate this hotel as a 1 star out of 5 stars and it should consider applying for the Hotel Hell Television Show Chef Gordon Ramsay.

  • Stayed: August 2015, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this reviewResponded 5 August 2015

We would like to thank you for your comments. Your suggestions are very precious to help us perfect our services and achieve a total guest satisfaction. We appreciate your interest to guide us on our quest for the highest standards of quality.

Our mission is the entire satisfaction of our guests and we listen and care about every person that enters into the wall of our little castle. To offer a unique product, a superior comfort and a personalised service are our priorities.

We believe that each stay must be worthy of the highest quality standards that our establishment inspire.

We hope we will be able to give you a better experience next time.

M. Massé

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews