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All reviews grand west walking distance cape town rooms are comfortable non smoking room one night stay safe parking staff at reception bath and shower business stay public areas casino entrance room service a great stay feel at home breakfast buffet location is great
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Reviewed 16 June 2018 via mobile

City Lodge hotels are consistently good with friendly staff, clean well appointed rooms, reliable wifi and value for money. City Lodge Grand West is situated between Goodwood and Epping in Cape Town in the Grand West Casino complex. Besides the restaurant in the hotel, there is a selection of fast food and more formal dining options in the casino complex.

Stayed: June 2018, travelled on business
Thank btsdewitte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded 18 June 2018


Thank you for choosing a City Lodge Hotel as you spend quality and memorable time with us. We are delighted to hear your appraisal of our friendly staff and hotel facilities. We look forward to welcoming you again soon!

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Reviewed 24 May 2018

A lovely place to stay in central Cape Town. Friendly efficient staff, walking distance from casino and restaurants. Wholesome breakfasts available and a coffee shop. Rooms are comfortable clean and neat. Tv with some Dstv channels and coffee/tea facility available. Bathroom got bath and shower. Ground floor is better for me. Lovely garden view nice and quiet. Good mattress for a good sleep.

Room Tip: Ground floor is better for me, garden view nice and quiet
  • Stayed: May 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank ronelo2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded 25 May 2018

Thank you for staying with us. We are glad you enjoyed the classic ambience of the hotel, as well as the hotel's location. We look forward to giving you a warm welcome again soon.

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Reviewed 21 April 2018

I would like to congratulate you with the TOP/BEST Service at this Hotel.I have to give you 10stars on service,food,cleanliness....They have some of the best beds nice firm mattress, very comfortable and the rooms are fitted with the comfort.The size of the rooms is just perfect for the business traveler/holidaymaker with bath and shower.Clean Clean Clean.From the first foot we stepped in after a long drive it felt like being HOME away from home.Reception were very friendly and helpful.Congratulations to a good management team and all the staff who show compassion, diligence and were always there when needed.Strongly recommend this hotel.BIG Thanks to Jerry(waitress) and kitchenstaff,Grant the porter,Bradley (F&Bmanager i think),Zandiswa(housekeeping) and some of the names i forgot...BUT YOU Guys are a winning team.WOW WOW WOW...Defnitely coming back business or pleasure that's where i will stay when in Cape town....

  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank loula346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded 23 April 2018

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. We look forward to having you stay with us again soon.

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Reviewed 30 March 2018 via mobile

I have to give this place 5 stars! The reason is that it is central, has friendly staff, clean rooms, value for money and most of all a lovely bed and shower. For a business trip it’s everything you need! What makes it EVEN better is the fantastic variety that you get at breakfast. When you come back from meetings and need something to eat you have a wide variety to choose from because you walk next door to the Casino building which has a fantastic food court. Honestly this is one of the few places which I have no complaints about. Oh, there’s also a bar whereby you can have meetings which are informal and get a drink or two before bed. I will be back!

Stayed: November 2017
1  Thank Valentino-UAQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded 3 April 2018

Thank you for staying with us. We are pleased to hear you sing praises of our helpful and friendly staff, our breakfast offerings, hotel facilities and hotel location. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We look forward to welcoming you back soon.

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Reviewed 17 March 2018

As a discerning traveler, I found the team at the City Lodge Hotel Grandwest Cape Town to be very accommodating hospitality professionals. About 15 minutes from the airport in an area teaming with shops and entertainment venues, The GrandWest is the place to stay for a couple of days, overnight, or just before heading to the wine country and other points across the Cape.

There were many high points about the visit, but what really struck me had to do with the hotel staff, facilities and cleanliness of the various spaces. At the reception, led by Bernice, Nathanial and Charne, there wasn't a request that went unattained. For the business traveler or holiday maker, this all star staff will enrich your time at the Cape, by ensuring every detail, want or need, is addressed to the fullest possible extent.

The Housekeeping and Maintenance Team both make this hotel shine. The rooms are ultra clean, with freshly pressed sheets, and fluffy towels. Fresh fully clean, the air seemed to be infused with rose petals and delightful candies.

The well appointed breakfast buffet had everything one could ask for and more. Lots of healthy choices to start the day, the service staff made me feel at home, right down to the delicious fluffy eggs (fully loaded with cheese, tomato, and mushrooms). To work off breakfast, there is an executive level gym.

Service par excellence is at the top of the agenda of every staff member. How can we help you ? is a constant phase used when interacting with this well-trained team. Kudos to the overall general management for operating such an affordable and highly functional alternative to the blah, blah, problems, problems, hotel experience.

I highly recommend the City Lodge Hotel GrandWest, as I will certainly be staying there again.

Stayed: March 2018
Thank usembassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at City Lodge Hotel GrandWest, responded to this reviewResponded 19 March 2018

We are so pleased to read such a review! Thank you for staying with us and commending our staff for their great efforts to give you a comfortable stay, meeting all your requirements and needs. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

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