Carpets were old and threadbare in places, lifts were dirty and not what you would expect for a 4 star resort. On our stay we had to go out and use toilets in the corridor even though we reported the problem with the flush on our first day of stay. Once it was 'fixed' it still took a full flush and a kettle full of water to flush the toilet fully.
Food was good and staff were pleasant . Most of the clientele were old with mobility problems and yet the main thoroughfare was a series of lounges with obstacles for them to negotiate. Staff at the house would not provide shower chairs for those could not use the showers standing. Wifi access was awful and mobile connection was only possible outside in the grounds. We rented 2 rooms for older and younger family and the resort entertainment was more like what one would expect at a Butlins camp! We had awful views from rooms and we paid for an upgrade to one of them. The holiday cost £2200 for 4 for 5 nights.
Don't be fooled by the glossy brochures, I have experienced better rooms in a Premier Inn!More
- Free Wifi
- Free Parking