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All reviews miller and carter junior suite car park lovely hotel public areas per day city centre reception staff saturday night bars and restaurants stayed for one night full english cathedral parking conference bath hippodrome
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6 - 11 of 2,936 reviews
Reviewed 21 November 2021

Stayed 2 nts in October for my partners birthday-hotel was fantastic. Super close to the Hippodrome & for Clifton. Staff in the hotel couldn't do enough to help…before and during our visit. Nothing was to much trouble-faultless customer service. Have stayed here 4 times previously & it never disappoints!
Thank you Bristol Royal Marriott for a fab weekend-see you again soon!

Date of stay: October 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Racquel75
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
James Laverick, General Manager at Bristol Marriott Royal Hotel, responded to this reviewResponded 6 December 2021

Wow Faultless!

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel.

It is always encouraging to hear positive feedback, service is something we really pride ourselves on and I am pleased to read we met your expectations and we are so lucky to be a such a perfect location for exploring Bristol.

We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2021

We were staying at the Marriott Bristol Royal for 2 nights while visiting friends and celebrating 2 birthdays.

From the first greeting at check-in to leaving was excellent, nothing was too much trouble. Hospitality establishments are often let down by poor service or rude untrained staff.
The bar staff were fast and efficient as was the lunch time room service which we used in our royal suite for drinks when our friends arrived to stay on the second day.
We had one small issue which was dealt with immediately by the duty manageress. The breakfast was good and plentiful.
I would not hesitate in staying again

Room tip: Royal suite was excellent
Date of stay: October 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Howie a
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
James Laverick, General Manager at Bristol Marriott Royal Hotel, responded to this reviewResponded 19 November 2021

What an Excellent Review!

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel.

It is always encouraging to hear positive feedback, service is something we really pride ourselves on and I am pleased to read we met your expectations.

We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2021 via mobile

Amazing hotel great staff , miller & Carter is amazing , staff are great very friendly, peroni lovely and cold
Can’t wait to go back , best hotel I’ve stayed in in bristol
Rooms are lovely and clean very comfortable, very warm.
Great location just up from the Hippodrome, lovely bars and restaurants on the river

Date of stay: November 2021
Trip type: Travelled with family
1  Thank martinknight86
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
James Laverick, General Manager at Bristol Marriott Royal Hotel, responded to this reviewResponded 19 November 2021

Amazing review!

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel.

It is always encouraging to hear positive feedback, we pride ourselves on staff service and of course a nice cold peroni :).

We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2021 via mobile

I have been staying in this building as a hotel for over 15 years and in the past it has been great. However, these days just don’t expect to be able to eat if you arrive later that 9pm.

The bar food finishes at 1900 the restaurant at 2045 and room service at 2245. We were not made aware of any of this of this, despite asking for food from when we arrived at 2045. So we had drinks in the bar, very nice staff etc, but gone to bed with no food.

Quite despicable for a hotel of the this class and cost.

I will not be returning.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank BaggyLodge
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
James Laverick, General Manager at Bristol Marriott Royal Hotel, responded to this reviewResponded 19 November 2021

Dear BaggyLodge

Thank you for taking the time to let us know about your experience while staying with us.

Miller & Carter is a very popular restaurant and can be pre-booked up until 21.45, we will be looking at extending our room service offering 24hrs as soon as we are able to do this.

We are lucky with our location we have many takeaway options just outside the hotel, I would always recommend when looking for a restaurant in Bristol to book in advance as they are in high demand at the moment.

Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations during this visit.

I hope you choose to stay with us again when your travels bring you back to the area.

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Reviewed 14 November 2021 via mobile

Glamorous hotel in a perfect central position next to the Bristol cathedral, town and restaurants. Lovely staff who go the extra mile to make your stay special. Car parking under the hotel which made life easier. Sylvie on reception went out of her way to help and a lovely warm welcome. I was struggling with my leg, and Tabitha the breakfast waitress offered to give me table service which was very thoughtful. Highly recommend. Tip ask for the WiFi code to enable seamless connection.

Room tip: Ask for WiFi code to ensure seamless WiFi connection
Date of stay: November 2021
Trip type: Travelled with family
1  Thank 297louiseb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
James Laverick, General Manager at Bristol Marriott Royal Hotel, responded to this reviewResponded 15 November 2021

Love this review!

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Bristol Marriott Royal Hotel.

It is always encouraging to hear positive feedback, we pride ourselves on staff service and Sylive is a great asset to us.

We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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