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Traveller rating
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All reviews racks bar fresh fruit in the room secure garage single room loose leaf tea restaurant downstairs ground coffee mini bar suspension bridge friendly hotel little touches convenient location a great stay short stay enjoyable stay city centre comfy bed
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184 - 189 of 466 reviews
Reviewed 8 March 2020

Beautiful situated hotel, with very good connection to all of famous 'must see' places in Bristol.
Very friendly and helpful crew.
My room was very clean, and warm. Even due to chilly weather, and old-fashioned Victorian windows (listed building). Radiator was off, no need to be on.
Huge bed with firm mattress. As I like.
Water under shower even to hot. I reported possible broken mixer.
Good quality of food available in the hotel's restaurant.
Overall 7 out of 5*
Definitely will stay there during my next visit in Bristol

Date of stay: February 2020
Review collected in partnership with this hotel
1  Thank BoneRevolt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CliftonManagerBS8, Manager at The Clifton Hotel, responded to this reviewResponded 9 March 2020

Dear BoneRevolt,

Thank you so much for your amazing review.

I am so pleased you found all of our staff so friendly and helpful. It's great to hear you found the room to be warm and clean, and that you liked the mattress. I will take a look at the shower, thank you for raising this!

It's great to hear you will be returning to us, we look forward to seeing you then.

Best wishes,
Maizie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2020 via mobile

Room was pretty nice. Customer service was great. The bar was amazing! Nice people, great brew selection. Was really nice stay. For location, perfect. Bridge, restaurants, clubs, bars, and universities.

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank Esp70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CliftonManagerBS8, Manager at The Clifton Hotel, responded to this reviewResponded 9 March 2020

Dear Esp70,

Thank you so much for such a lovely review!

I am so pleased that you enjoyed the selection at Racks. It's great to hear that you loved our location and that you found our customer service great.

We look forward to welcoming you back very soon.

Best wishes,
Maizie

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Reviewed 6 March 2020

Well placed for places to eat & drink in the area, very courteous and helpful staff, secure parking facilities. Situated only 20 minutes pleasant walk from the Harbourside district. I would happily stay again..

Date of stay: February 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank lestrop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CliftonManagerBS8, Manager at The Clifton Hotel, responded to this reviewResponded 6 March 2020

Dear lestrop,

Thank you so much for your review. I am so pleased that you found us to be in such an ideal location, and that you enjoyed the local restaurants and bars. It's great to hear you found our staff so helpful and courteous!

We look forward to welcoming you back the next time you visit Bristol.

Best wishes,
Maizie

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Reviewed 2 March 2020

The staff is very helpful and nice. The location is good.
The food was a very good experience and the a beautiful place.
I will definitely stay there once more.
The stay was a very good
Overall very satisfied.
Thank you!

Date of stay: February 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank FilipaNAM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CliftonManagerBS8, Manager at The Clifton Hotel, responded to this reviewResponded 3 March 2020

Dear FilipaNAM,

Thank you so much for such a lovely review! I am so pleased that you loved our staff and our location. It is great to hear that you will be returning to us.

We look forward to welcoming you back to The Clifton very soon.

Best wishes,
Maizie

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Reviewed 1 March 2020

Friday night overnight stay. Started badly when the hotel’s garage (the main reason I had booked this place) was full and it was only 2.30 in the afternoon. The room was small, the bed titchy and the bathroom minuscule but it was perfectly clean and reasonably well equipped. Hot water ran out half way through my shower. Good location.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
2  Thank johndV9485SC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CliftonManagerBS8, Manager at The Clifton Hotel, responded to this reviewResponded 2 March 2020

Hi johndV9485SC,

Thanks for leaving us your feedback.

Unfortunately parking is limited in the area which means that our garage can fill up, especially approaching the weekend.

I am sorry that you felt the room was small, but I am glad that you found it well equipped and very clean. I apologise for the issue you had with the hot water, thank you for raising this I will make sure this is looked into.

Thanks again for your feedback and I hope you had a nice time while in Bristol.

Best wishes,
Maizie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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