I've stayed here quite a few times now when working in the Bristol area and find this to be a nice, clean, bright and well maintained city hotel.
All of the staff I have come into contact with (front desk, restaurant, bar and room service) are polite, friendly, helpful and efficient.
Whilst some of the drinks are a bit pricey, they are no worse than other hotels in the area. The food is always good quality, including that offered for room service and for breakfast, for which there is plenty of choice. A nice touch at breakfast, which is the usual self-service offered by most city hotels now, is having a chef on duty at the food counter who will cook a fresh omelette or eggs to your liking.
The fairly recent introduction of self-service tea and coffee at breakfast would benefit from having some pots available to put the drinks in, rather than having to return to the table where the urns and tea bags are each time you want a re-fill.
As mentioned by other reviewers, there is only limited on-site car parking available, which can be an inconvenience at times since the nearby car parks are not the easiest to use in light of having to continually renew 'pay and display' tickets.
I've never had any real problems with the free Wi-Fi, other than it dropping out sometimes, but that has only been on quite rare occasions.
Whilst the rooms are not particularly large, and the bathrooms are quite compact, they are clean, well-kept and certainly have all the facilities you are likely to need.
I, like others, prefer the rooms at the back of the hotel which overlook the park, but these seem to fill up quite quickly, even by the time I arrive on a Monday.
This is a really nice place, very conveniently located for where I sometimes work and I have enjoyed all my stays here to date.
Would I stay here again? Yes, definitely; I've already booked my next stay, and just hope that I can find a parking space and get a room overlooking the park when I next arrive.