Jack and Zac and Amy and Maddie and Megan were amazing!
So friendly, attentive and engaging!
Top team!
The hotel is lovely and in a prime location for work.
Gravel got stuck in my suitcase wheels but that’s not necessarily Leonardos fault, more poor suitcase design. Haha.More
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Ended up staying as I could not complete my journey due to the train strike. Excellent hotel room was a good size and very comfortable all very clean and tidy. Shower was lovely very powerful. Food was also a high standard both in the evening and breakfast in the morning. Staff were very helpful throughout my stay particularly jack in the bar.
Dear chris c
Thank you so much for the wonderful 5 star review following your recent stay with us in Bristol.
I am sorry that you were stuck due to the train strikes, however pleased that you chose to stay with us and that you have a great stay. Thank you for your kind comments relating to the team and the facilities and food offered in the hotel. I will ensure that Jack is rewarded for looking after you so well.
I do hope that you would choose to stay with us again should you return to Bristol.
Kind regards
Steven Devine
General Manager
steven_devine@leonardohotels.com
I stayed here with my brother and a friend and while here we met up with other friends also staying in the hotel .
The hotel itself is immaculate , very clean , very tidy . The room was of a good size and it was well equipped . The beds were comfortable . The shower room was modern , immaculately clean and well stocked with toiletries and adequately stocked with towels . The housekeeping staff were also very helpful , polite and friendly .
Without exception , all the staff members we met or dealt with were friendly and helpful .
I wish I’d checked the names of the staff so as I could have passed them on to management but alas this was an oversight on my part .
The hotel was close to the railway station and close to bus routes we required . We also used a taxi service via the hotel reception and on the occasion we did so , the taxi arrived promptly .
We all agreed that we had no complaints and we could not find fault with anything during our stay .
I also left a couple of items in the room when I checked out . Said items were located quickly and returned to me in the same condition in which I had left them . They were returned by post and were well wrapped . Care had obviously been taken in the return process .
Next time I am in the area , I will return .
Dear David B
Thank you for taking time to provide an amazing 5 star review following your recent stay with us at Leonardo Hotel Bristol City.
I am delighted to learn that you found the hotel to be immaculately clean and that the room was a good size and well equipped with comfy beds.
Thank you for your kind comments regarding the service received from the team especially when returning your lost property. I am pleased we were able to get them back to you.
We look forward to welcoming you once again should you return to Bristol.
Kind regards
Steven Devine
General Manager
steven_devine@leonardohotels.com
The whole stay right after I checked-in until I checked-out was class. The staff namely Jack and Meg from the Bar and Julie and Natalya from the breakfast section were absolutely brilliant. As a solo traveller I was keen on getting everybody’s recommendations on where to visit in Bristol and all the suggestions I got where top notch. If you are new to Bristol and don’t know where to go just hit up Jack from the bar and he’ll make sure you see all the fun places there. Overall a wonderful stay and would definitely be back.
Dear Rishi
Thank you so much for providing a review following your recent stay with us in Bristol. I am so pleased that we were able to make one of your best hotel experiences ever!
I am pleased that the team were able to assist you in recommendations around the city - I will ensure that I thank and reward them for this.
We do hope that you will choose to stay with us again should you return to Bristol.
Kind regards
Steven Devine
General Manager
steven_devine@leonardohotels.com
I was pleasantly surprised by our stay here - the hotel is perfectly located, very clean and functional. The staff were friendly and efficient. The room was very comfortable. Breakfast exceeded our expectations.
Dear Jeremy W
Thank you for taking time to provide a 5 star review following your recent stay with us at Leonardo Hotel Bristol City.
I am so pleased to note that you enjoyed our central location and that you found the hotel to be clean and the team friendly and efficient. I am also pleased to learn that you enjoyed breakfast.
Thanks again for the wonderful review and I do hope that we can welcome you again should you return to Bristol.
Kind regards
Steven Devine
General Manager
steven_devine@leonardohotels.com
Great stay, bed was very comfortable and the shower was very powerful! The room was quiet and a reasonable size. We had room service which was a bit disappointing as it was barely warm when delivered.
Dear Tessa J
Thank you for taking time to provide a wonderful 5 star review following your recent stay with us at Leonardo Hotel Bristol City.
I am delighted that you had a great stay and that you found the bed comfortable and the shower powerful. I am also pleased that you found the room to be a good size and quiet. I am sorry that the food wasn't as warm as expected on arrival - I do hope that you contacted the Duty Manager at the time and they were able to resolve this for you.
Thanks again for your review and I do hope that you would choose to stay with us again should you return to Bristol.
Kind regards
Steven Devine
General Manager
steven_devine@leonardohotels.com
