Had soup of the day and the fish pie and everything was really delicious. Very pleasantly surprised.
5 - 9 of 42 reviews
I suspect that very few people other than hotel guests eat here. On the evening that I was there significantly less than half of the tables were occupied. This looked as though it would be good for me as I just wanted a quick, simple meal before going back to my room for a couple of hours work. Having chosen a cheeseburger as a dish that should not take too long to prepare, I was rather disappointed to find myself still waiting for it to arrive after over 30 minutes. The explanation was that there had been a sudden influx of diners (not obvious in the sparsely occupied restaurant) and that there had been 5 room service orders. Either they do not expect very many people to be eating and are not prepared for a few orders coming in together or the kitchen was understaffed.
However, the response of the staff to appease a hungry and delayed diner was exemplary and it worked as I left the restaurant happy. Indeed, all of the staff on duty that night were professional, helpful and friendly which ties in with the standards set in most Holiday Inns over the last year or two. The food was much better than expected with a tasty cheeseburger (The Bristol Smashed Burger) followed by a very good Hot Toffee Sundae.
While I would have preferred quicker service, the combination of the excellent staff and good food at reasonable prices for a hotel have made me keen to use this restaurant again, whether or not I am staying in the hotel.
The Food at The Spot Kitchen and Restaurant is amazing. Well presented and very tasty. We ate a meal on Fathers Day and had Pork Belly, Pulled Beef Crumble, Fish n Chips and a Pizza, then had The Trio of Desserts. All dishes were Fantastic and were of a high standard.And the Professional, Friendly Service adds to the Quality of this place. We will Definitely visit again and recommend to all friends and family.
Ate in the bar after travelling up on Sunday. Very quiet. Small selection of beers but they are served very cold.
Ordered 2 starters, the chicken wings and potato skins. These are very good and surpisingly filling. If ordering the skins then ask for the bbq sauce that goes with wings as it is really good!
Staff were friendly and chatty. Service good. Good selection of seating and a few tv screens. Worth a visit even just for the wings!