We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Expedia.com

Booking.com

Hotels.com

View all 16 deals

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

MrEWatts

1332

Exceptional as always

Name: Exceptional as always
Item: Hampton by Hilton Bristol City Centre
Rating: 5
Author: MrEWatts

Review of Hampton by Hilton Bristol City Centre

Reviewed 7 June 2021 via mobile

Have stayed here many times over the years & it’s always a warm welcome and return to one of our regular sports. This was no different staff are always so friendly, polite and happy.
From the moment we walked through the doors front desk were full of smiles (even in covid safe environment this didn’t stop them) our check in was with Michael-Christopher who as always made us instantly feel welcomed and at home.
So polite, knowledgeable & easy going yet so professional.
Throughout our time everything we asked or requested was no hassle, even breakfast was very well organised in this almost post covid time. No matter what part of the Hilton company we stay in and no later where it is in the world once again this was a faultless, Joyous experience.
Great room given to us 515.
Hotel has plenty of information and sanitiser stations available throughout the hotel, very well explained with signs everywhere.
Parking next door in NCP was a great location (speak to front desk to get a 25% discount)
A leisurely/generous check out time of midday again a nice touch.
Thank you to everyone at the hotel for having us back again more importantly to Michael-Christopher who really made the stay so faultless, easy going & giving us his time.

We look forward returning again soon.

Mr WattsMore

Date of stay: May 2021

See all 1,590 reviews

Nearby Hotels

Sponsored

Hort's Townhouse

US$114

Booking.com

View deal

Fully refundable

No prepayment needed

4 reviews

Filter

121 - 126 of 1,590 reviews

673braby

London, Canada

610

Reviewed 4 June 2021

tacky breakfast. poor. not like a hilton.

room is fine. nice infact. but the rest of hotel isn’t same standard.
bit chav. unhealthy.. no choice of egg. just scrambled from the the share pot - no toms or mushrooms. not healthy .
prison coloured orange plastic trays etc ! not all that. fairly clean but just not pleasant. modern tacky is best to describe it. wouldn’t think it’s Hilton until inside your room. hall carpets are ugly. certainly not the best hotel in area - thats why it’s cheap!. pizza or curry thats all. breakfast was like being in a bad airport

Date of stay: June 2021

Ask 673braby about Hampton by Hilton Bristol City Centre

Thank 673braby

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear 673braby,

Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel.

It is regrettable that you did not enjoy your stay with us and that it would appear that we may not be the right Hilton brand for you. Please be advised that Hampton by Hilton is a 3* limited-service brand within the Hilton portfolio of hotels and as limited-service brand, our complimentary breakfast will have a smaller selection of items compared to the breakfast buffets of one of our full-service brands such as a Hilton or a DoubleTree property.

On the positive, I am pleased to read that you did find your assigned room to be nice and we do hope that despite your experience, you might consider us once again at some point in the not so distant future.

Kind Regards

Mark Swistek
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Valena18

London, United Kingdom

407193

Reviewed 25 May 2021

Very Good Value for Money

The hotel was spotless, the staff very helpful and friendly, the breakfast was good.
We had twin beds that were large and very comfortable. Shopping centres very close and the amazing harbour was circa 15 minutes by foot.

Room tip: Ask for a room at the back of the hotel if you are looking for something quieter

Date of stay: May 2021

Ask Valena18 about Hampton by Hilton Bristol City Centre

1 Thank Valena18

Dear Valena18,
Thanks for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel.
We very much appreciate your comments especially in relation to our pandemic response measures and hotel cleanliness. Rest assured these comments will be shared with our Housekeeping team.
It's also great to see that you found our hotel team to be helpful and friendly as here at Hampton, we strive to deliver a warm, friendly and sincere customer experience.
In closing, we are pleased that you enjoyed your stay and found it be 'very good value for money' and we look forward to being able to welcome you back to our hotel once again in the not so distant future.
Kind Regards
Mark Swistek
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

PCLARK1974

Manchester, United Kingdom

5924

Reviewed 16 May 2021 via mobile

Looks can be deceiving

From the outside looks a bit grubby but inside a different story . Rooms spacious modern interior very comfortable stay.
Friendly staff , grab an go bag better than some I have had but no evening meal option. Car park expensive NCP £19 with hotel discount there is parking on road at the rear .
Would stay again

Date of stay: May 2021

Ask PCLARK1974 about Hampton by Hilton Bristol City Centre

2 Thank PCLARK1974

Dear PCLARK1974,

Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel.

I am pleased to read that your found our interiors to be spacious, modern and comfortable despite the older appearance of the external building.

Here at Hampton, we strive to deliver a warm, friendly and sincere customer experience so it is great to see that you found our hotel team to be friendly.

Please be advised that as a Hampton branded hotel, we do not have an a la carte restaurant and only offer a 24/7 snacks menu of pizzas and curries from our bar.

In closing, I am pleased that you would choose to stay with us again and we look forward to being able to welcome you back at some point in the not so distant future.

Kind Regards

Mark Swistek
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

jamhot100

Cardiff, United Kingdom

913

Reviewed 27 April 2021

Dangerous

Lifts left soaking wet with slippery liquids on floor, nosey floor signs and my 3 year old had a terrible fall. This really upset my daughter and ruined our stay. Complete negligence and if this was a older person, they would be in a bad way now. Not acceptable

Date of stay: April 2021

Review collected in partnership with Hampton

Ask jamhot100 about Hampton by Hilton Bristol City Centre

2 Thank jamhot100

Dear jamhot100,
Thank you for leaving a review following your recent stay with us here at the Hampton by Hilton Bristol City Centre.
As discussed with myself at the hotel, once again, I am very sorry that your daughter slipped.
We have investigated the incident and carried out the necessary remedial actions and training to ensure that a similar incident does not reoccur.
Thank you for bringing the matter to our attention.
Kind Regards
Mark Swistek
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

neryscleaver

Cardiff, United Kingdom

5754

Reviewed 24 April 2021 via mobile

Overnight stay for a funeral

Arrived earlier than advertised check in. Checked in by friendly staff member. Room was really clean even if the bed was a tad small. Breakfast not the best but that's probably due to the hotel not being open open yet. Ideally situated in the centre of Bristol and parking right next door, get your parking ticked validated for 25% off parking. Nice hotel.

Date of stay: April 2021

Ask neryscleaver about Hampton by Hilton Bristol City Centre

1 Thank neryscleaver

Dear neryscleaver,
Thank you for taking the time to share feedback following your recent stay with us here at the Hampton by Hilton Bristol City Centre hotel.
Here at Hampton, we strive to deliver a warm, friendly and sincere service and so it is great to read that you found our hotel team to be friendly and that we were able to check you in earlier.
We are sorry if our temporary solution (Grab and Go takeaway breakfast) caused any disappointment but we hope that once the Government permits hotels to re-open fully to leisure and tourism stays; that we will be permitted to re-open our Hampton breakfast buffet.
We do hope that your recent experience would not deter you from choosing to stay with us again and we look forward to welcoming you back once again.
Regards
Mark Swistek
Deputy General Manager

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

View more reviews

Previous Next

1 …20 21 22 …

Exceptional as always - Review of Hampton by Hilton Bristol City Centre

Exceptional as always