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“Old school charm”

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Best Western Hotel Bristol
Ranked #16 of 37 Hotels in Newquay
Certificate of Excellence
Reviewed 16 September 2017

Thoroughly enjoyable two night stay. Staff were friendly, helpful and professional. View from our room over Tolcarne beach was stunning. Bed was comfy and in a spacious room. Everything was clean and tidy throughout the hotel. Food was very good and always piping hot. Ideal place to stay for a stay in Newquay as it is only a short walk to the town or to explore further afield. Eden Project is only 19 miles away.

Room Tip: Has a lift, but check with the hotel if you have problems climbing stairs as some rooms can not be r...
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank amanstev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Thank you for your positive feedback. We look forward to seeing you again soon.

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18 - 22 of 492 reviews

Reviewed 14 September 2017 via mobile

We have just returned from another wonderful stay at the Hotel Bristol.
It was lovely to see the same helpful, friendly staff in all departments.
The ongoing refurbishment programme at the hotel is clear to see in all areas of the hotel. Our room has recently been refurbished and wow, what an improvement-very comfortable and pleasant.
The views from the 2nd and 3rd floor front rooms are stunning, especialy at Sunset!
Our only slight disappointment was with the changes to Breakfast. It is much more of the modern self service style now, however, thankfully, the cooked Breakfast is still cooked fresh in the Kitchen and served to you on lovely hot plates. I personaly am not a fan of toasting my own bread in the Restaurant, this is not a problem as the brilliant waiting staff are still more than happy to serve your toast from the Kitchen with your cooked food.
Brilliant family run hotel in an excellent position.
Thank you to Howard and family and staff for looking after us again so well. We very much look forward to our return visit next year

Stayed: September 2017, travelled with family
1  Thank 1986hannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

We are pleased to read you had a wonderful stay and that you enjoyed your refurbished room. Changes have been to breakfast, with a self service system for a selection of items, however, our waiting staff will happily bring toast from the kitchen rather than preparing this yourself if you wish.

We look forward to seeing next year.

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Reviewed 12 September 2017 via mobile

Great views of the spectacular Newquay coast from a bay window. Silver service dinner in a very large restaurant room takes me back! Decor is dated and rooms are small. A surprise was the indoor swimming pool. Ample parking at rear.

Stayed: September 2017, travelled with family
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

We do have spectacular views from the hotel of the Atlantic Ocean and Cornish coast line. Silver Service is a rarity that is not often experienced and I hope this bought back pleasant memories. The hotel is working through a refurbishment programme, with a number of rooms being updated and you would have seen the finished result in the Small Lounge. Your review does not mention which room you stayed in, however, we do have a variety of rooms which vary in size. When you next come to stay, please mention you would like a larger room. I'm pleased to read you enjoyed our indoor swimming pool .

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Reviewed 9 September 2017

Booked 6 people in at 7.45pm for Friday nights offer of fizz and fresh fish fritters.Waited to Try this offer after the holiday season had finished as we are locals.
Got to our reserved bar tables and was immediately served our fizz and we ordered the fresh fish fritters at the same time. Our grandson was over fromAustralia and could not wait to taste the fresh fish fritter. We waited a while and then asked where our meal was and told it would not be too long the restaurant was busy.Sorry but that does not wash especially as we waited till holiday season had finished- you are a Hotel first and foremost.and should not come up with these excuses.!!!!Over a good hour later still no meal - went up to bar again and was told it won't be long and got some complementary drinks. Well over an hours wait,food finally arrived. We tried to decificer what fresh fish was in the fritters- there was none to speak of- we were served up what looked like vegetable fritters,very greasy and and no one in our party touched any of the so called Fresh Fish Fritters so our meal consisted of French fries.

Room Tip: Did not have rooms booked
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  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Batemans2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 September 2017

I'm sorry to hear that you had a disappointing experience with our "Friday, Fizz & Fish Fritters". I believe the food served was not to our normal high standard and I would like to apologise on behalf of the hotel. Our General Manager is investigating your experience with our kitchen team to ensure this does not happen again.

We would like to thank you for bringing this to our attention and, once again, please accept our sincere apologies for not meeting your expectations.

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Reviewed 3 September 2017 via mobile

We stayed at the hotel during the August bank holidays with my two small kids.

The hotel staff were all very friendly and polite. They made us feel very welcome. Look wise the hotel has traditional old school British hotel vibe to it.

The guests at this hotel were mostly old folks and families with young kids so it was perfect for us.

They have a decent free car park just behind the hotel.

The family room we were given on 3rd floor (especially the bathroom) was spacious. It had one double bed and a single bed. The sea view was a bit obstructed but we never had the time to sit and relax to enjoy the view with kids.
They didn't have a mini bar though.

The family friendly beach was right across the road. You can take stairs or take buggy as the beach has stair free way down as well.

Tesco Express is 2 mins from hotel. Very useful when you have kids and want get chips, juice, water etc.

Stayed: September 2017, travelled with family
Thank Biren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 September 2017

Its lovely to read your family enjoyed their stay at our hotel. We pride ourselves on friendly, helpful staff. The hotel is very lucky, having two large carparks available to our guests and our location is handy being only 5 minutes into the town centre.

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Additional Information about Best Western Hotel Bristol

Address: Narrowcliff, Newquay TR7 2PQ, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Newquay
#8 On the Beach Hotel in Newquay
#8 Family Hotel in Newquay
Price Range: $84 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Bristol 3*
Number of rooms: 74
Official Description (provided by the hotel):
Traditional family run hotel. Set above Tolcarne Beach with views of the Atlantic Ocean. Civil Wedding Licence, meeting rooms, free wi-fi, restaurant & bar meals. ... more   less 
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Also Known As:
Best Western Newquay
Best Western Hotel Newquay
Newquay Best Western
Best Western Hotel Bristol Newquay, Cornwall

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