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Best Western Hotel Bristol
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Reviews (542)
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All reviewssilver serviceturret roomtolcarne beachsea viewtraditional hotelfamily run hotelbit datedthird floorgreat positionthe clifffamily roomroom was largedefinitely stay here againwaiting staffswimming poolcooked breakfastfriendly hotel
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66 - 71 of 542 reviews
Reviewed 25 September 2017 via mobile

Expensive . and this hotel is old and outdated . In fact embarrassed to stay there. If I owned a bed like this it would be in the skip. Bathrooms are old and rotten. . Surely British accommodation is better than this.

Stayed: August 2017, travelled as a couple
2  Thank Stewart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

The Hotel Bristol is an older type building. We are currently working through a refurbishment programme including a number of bedrooms and certain public areas. I'm sure you would have seen our newly refurbished Small Lounge Area during your stay. The programme was stopped during the busy summer season and will be commencing again shortly.

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Reviewed 20 September 2017

We had a wonderful party on the 16/9/2017 and every thing was very enjoyable, excellent food ,wine and port.the room we had for the night was very comfortable. And staff was so kind .l would like to say thank you for every thing to Mrs Martina Dickinso she made our evening very special and thank you to the waiting staff excellent service.

Room Tip: Very quiet
  • Stayed: September 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank valerieflower15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

We are so glad you enjoyed your Gold Wedding Dinner Party. I will pass on your wonderful comments to the team at our next meeting.

We hope to see you again soon.

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Reviewed 16 September 2017

Thoroughly enjoyable two night stay. Staff were friendly, helpful and professional. View from our room over Tolcarne beach was stunning. Bed was comfy and in a spacious room. Everything was clean and tidy throughout the hotel. Food was very good and always piping hot. Ideal place to stay for a stay in Newquay as it is only a short walk to the town or to explore further afield. Eden Project is only 19 miles away.

Room Tip: Has a lift, but check with the hotel if you have problems climbing stairs as some rooms can not be reached directly from the corridor.
  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank amanstev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Thank you for your positive feedback. We look forward to seeing you again soon.

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Reviewed 14 September 2017 via mobile

We have just returned from another wonderful stay at the Hotel Bristol.
It was lovely to see the same helpful, friendly staff in all departments.
The ongoing refurbishment programme at the hotel is clear to see in all areas of the hotel. Our room has recently been refurbished and wow, what an improvement-very comfortable and pleasant.
The views from the 2nd and 3rd floor front rooms are stunning, especialy at Sunset!
Our only slight disappointment was with the changes to Breakfast. It is much more of the modern self service style now, however, thankfully, the cooked Breakfast is still cooked fresh in the Kitchen and served to you on lovely hot plates. I personaly am not a fan of toasting my own bread in the Restaurant, this is not a problem as the brilliant waiting staff are still more than happy to serve your toast from the Kitchen with your cooked food.
Brilliant family run hotel in an excellent position.
Thank you to Howard and family and staff for looking after us again so well. We very much look forward to our return visit next year

Stayed: September 2017, travelled with family
1  Thank 1986hannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

We are pleased to read you had a wonderful stay and that you enjoyed your refurbished room. Changes have been to breakfast, with a self service system for a selection of items, however, our waiting staff will happily bring toast from the kitchen rather than preparing this yourself if you wish.

We look forward to seeing next year.

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Reviewed 12 September 2017 via mobile

Great views of the spectacular Newquay coast from a bay window. Silver service dinner in a very large restaurant room takes me back! Decor is dated and rooms are small. A surprise was the indoor swimming pool. Ample parking at rear.

Stayed: September 2017, travelled with family
1  Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

We do have spectacular views from the hotel of the Atlantic Ocean and Cornish coast line. Silver Service is a rarity that is not often experienced and I hope this bought back pleasant memories. The hotel is working through a refurbishment programme, with a number of rooms being updated and you would have seen the finished result in the Small Lounge. Your review does not mention which room you stayed in, however, we do have a variety of rooms which vary in size. When you next come to stay, please mention you would like a larger room. I'm pleased to read you enjoyed our indoor swimming pool .

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