My company booked me into this hotel, paid on line and sent me the booking confirmation. It included guidance for the COVID 19 rules at the hotel. When I arrived I was greeted by a sign on the door that said due to COVID 19 the hotel was shut. Well that’s not the case when you look at it on line.
This incompetence has stranded me with nowhere to stay over 200 miles from home! Thanks for nothing!
Priceline
Hotels.com
Expedia.com
We stayed here just before Christmas as a family of four. When we checked in, I asked for a sea view room and was luckily enough to get one apparently, as they were fully booked. The hotel was clean and the breakfast was good - it was just a shame they had run out of Nutella as my girls love that on their croissants!! We were very lucky to get a car park space on the first night as it was so busy and you have to pay £10 per night. But it was a lovely new hotel and we had a great stay.
It is a new premier inn, it is overlooking the sea and beach which was lovely. Car park at rear and short walk to town restaurants.
Rooms, were typical premier inn, everything you need, not huge rooms though.
The downside for us was the noise from the air conditioning vents. It was a windy weekend, but the noise/ rattling from the vents was unbearable at times and disturbed most of our first night sleep. It was a little better next day but not great.
We spoke to staff who knew all about it but couldn’t help.
After several complaints to premier inn main number we eventually got a refund some weeks later.
Not the service you used to get a few years back, apparently they gave too many refunds from good night sleep guarantee, so have made it harder.
Staff were friendly in dealings with them.
Perfect early Christmas gift, all I wanted was to wake up looking at the sea and spoilt with room 310.. Thank you to the wonderful staff here for making our visit so welcoming from the minute we arrived. We enjoyed a lovely evening meal with you and two great breakfasts.
5 star service 5 star location 5 star accommodation.
We look forward to returning in 2021.
As another review has said, this is the best Premier Inn we have stayed in, too.
Wonderful location looking out over the beach and a short walk into town.
Clean, spacious rooms, great bathroom, and very little noise inside the rooms
Car park is spread about a bit but underground fills up quickly. There are a fair amount of spaces outside the back too, though. We didn't have any issues but imagine at high season it might be hit and miss.
They seem to be managing Covid regulations really well and there was no shortage of hand sanitiser available at key places.
Reception staff were helpful and friendly and made us feel very welcome. Will definitely stay again and would highly recommend
We stayed here for 2 nights staff are amazing always happy and can’t do enough to help hotel is in a great location only a 5 min walk to centre of town and views are amazing I will definitely be back to this hotel
