Me and my boyfriend and sister in law went here for a late meal as we were hungry and saw good reviews. We were greeted at the door by a friendly man with glasses. We were seated next to a loud group really close however the restaurant was empty with plenty of nicer spaces. We were constantly being pestered every 2 minutes about what food we wanted to order when half their menu wasn’t even available!
The waitress brushed my boyfriend in the face with the menu and then just left our drinks on the table with the tray still lol.
My boyfriend paid an extra £3.50 for a 8oz steak with his mixed grill and received a clearly small 4oz which was clearly overcooked like a leather boot! His chicken was pink and RAW with a disgusting burnt coating on it and his sausages were undercooked like mushy! Not to mention the stale chips.
My order tasted like it had been saved and reheated with my smash tasting like cardboard and being hard! The portion was tiny and my bacon was awful and stringy and the onions were meant to be crispy and were chewy.
We asked to speak to a manager but no one was present, and the nice young lad behind the bar, he offered us a full refund and some drinks as an apology. However, we decided to leave and to not pay as we had not paid.
Will NOT be going here again and don’t recommend for anyone else to unless you want food poisoning.
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