Have to be honest. The Carlton was our second hotel choice as our first choice, The Toorak was full. I had stayed at the Toorak many times over several years on business.
i am pleased to say that the Carlton, though clearly needing some decoration, did not disappoint. Nice spacious room with sea room but shower a little slow and carpet clearly needs a deep clean and sorry to say bed mattress a bit hard and lumpy.
However none of these "petty" minuses detracted from the quite remarkable customer service we received. From start to finish all the staff were brilliant - especially as the hotel was extremely busy all weekend with guests and functions.
Couldn't have dinner in restaurant as fully booked but used Aztec Bistro which was excellent. Parking was a problem as car parks were always full so had to resort to parking on main road. On balance we did enjoy our stay at the Carlton due in the main to the wonderful staff.More
- Free Wifi
- Free Parking