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All reviews overlooking the marina multi storey car park club room pizza express private balcony free car parking hotel entrance cooked breakfast lovely hotel eggs benedict a sea view room town centre public areas comfy bed full english double room asda
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Reviewed 7 August 2021

What a brilliant night away. We had a deluxe room with marina view and what a view to wake up to. Everything was spot on from the customer service skills the receptionist displayed to the decor in the room.
Front of house staff had such a calming and lovely feel. The decor in the room was quirky and modern. For the price we would of liked a slightly bigger room but the beds were very comfy! Cleanliness was also great.
We had dinner at the restaurant in the evening and the lovely little lady with dark hair was an absolute pleasure. Very attentive but not too much, wasn’t trying to rush us, offered recommendations, and sat us looking out on to the marina which was a plus. Food was lush and the cocktails were outstanding. Usually cocktails never quite taste how they should but every one our waitress brought out was amazing.
So worth a stay, what a great place.

Date of stay: August 2021
Trip type: Travelled with family
Thank robynn407
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Malmaison Brighton, Guest Services / Front Office at Malmaison Brighton, responded to this reviewResponded 7 August 2021

Dear Robynn,

Thank you very much for your feedback! We are delighted that you enjoyed your whole experience at our hotel. We await for your return with a warm welcome.

Kindest regards,
Malmaison Brighton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2021 via mobile

A warm welcome and excellent location with lovely busy atmosphere around the marina. The room was small but well equipped and great to be able to open the windows or use aircon. Very good dinner and service and we were well looked after by the bar team. Breakfast was very poor sadly and the problems reported by others all too real. We especially asked for our large party to have breakfast at 7.30 which was agreed. I arrived then, was unable to order until 8.05 (being told the chef was eating his breakfast!) and it had not arrived by the time we left at 8.30. The continental breakfast was poor quality, too spread out and the tea cup I had tasted as if it had residues of washing up powder. It spoilt an otherwise good stay.

Date of stay: July 2021
Trip type: Travelled with friends
Thank Patrick B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Malmaison Brighton, Guest Services / Front Office at Malmaison Brighton, responded to this reviewResponded 4 August 2021

Dear Patrick, thank you for taking the time to leave a review about your stay with us! We are so pleased you received a warm welcome and enjoyed both the location and views. We are also pleased that you were well looked after during your dinner. We apologies for the issues encountered at breakfast and your feedback will be passed along to the relevant departments. We look forward to welcoming you back to Malmaison if you decide to book again. Kind regards, The Mal Brighton Team.

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Reviewed 3 August 2021

Myself and my partner stayed here for 5nights at the end of July.
The staff and restaurant staff were all very lovely and provided good service however the room it’s self was very poor for the price and not up to the usual standards you would expect of a malmaison hotel.
The room was very small and cramped although we payed for a club sea view room. As others have mentioned there is a cats climbing frame in the room and no proper storage space, with little or no space between that and the bottom of the bed.
The shower room was also very small and cramped.
The bed and pillows were not comfortable at all, I came away with a sore neck at the end of the 5 nights.
The patio door, doesn’t close right in room 326 with drafts and noise being soo loud, on a particularly windy day I was worried it was going to blow in. Also when neighbouring rooms closed their doors the whole walls shook and sound proofing poor.
We did email malmaison and the manager called us kindly and offered compensation, however I just want to make others aware that these rooms are not up to a Luxury hotel standard.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank Nina D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Malmaison Brighton, Guest Services / Front Office at Malmaison Brighton, responded to this reviewResponded 4 August 2021

Dear Nina, thank you for taking the time to leave a review about your stay with us. We apologies for any issues you encountered in regard to the room and are pleased that you were offered compensation. We hope this does not deter you from staying again and look forward to welcoming you back. Kind regards, The Mal Brighton Team.

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Reviewed 31 July 2021 via mobile

Stayed for 3 nights. Everything was just perfect. The room was spacious, modern and a good size balcony with a stunning view.
We experienced the food as we had room service, which arrived so quickly and all the food was delicious.
Thank you for a wonderful stay.

Date of stay: July 2021
Trip type: Travelled with family
1  Thank Simmist
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Malmaison Brighton, Guest Services / Front Office at Malmaison Brighton, responded to this reviewResponded 31 July 2021

Dear Lisa,

Thank you for taking your time to leave us feedback! We are delighted that you enjoyed your overall stay with us. We do hope that you will return to stay with us again soon.

Kind regards,
Malmaison Brighton

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Reviewed 28 July 2021

Me and my partner came for dinner on Friday night. Everything was more than perfect and all staff made sure we are happy and we have everything. We both had a steak fritz with salad and parmesan fries.... I don't even remember when I had that tasty dinner. The service was just excellent especially Amelia and Riz look after us very well, many thanks for lovely dinner and see you soon!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank Eva Š
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Malmaison Brighton, Guest Services / Front Office at Malmaison Brighton, responded to this reviewResponded 28 July 2021

Dear Eva,

Thank you for leaving us your feedback. We are delighted that you enjoyed your experience in our restaurant, we will pass the feedback onto Amelia and Riz. We are looking forward to give you a warm welcome back!

Kind regards,

Malmaison Brighton

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