We booked on line through a well know on line booking company. After a long drive to get there at 9:00pm I was shocked by poor appearance of Hotel. We booked a 2 bedroom apartment which we assumed was part of the main guest house, NOT! When we arrived we told to go across the street to the Clairmont and they would walk us to the apartment. The apartment was about a 1/4 of a mile away. As a family of 5 which includes 3 children I feared for my families safety. As a previous guest stated "Looks like halfway house for vagrants".
We were told to follow two ladies to the apartment, they walked we drove behind them. The area this guest house is in appears to be unsafe and not well kept, lots of Graffiti around the area. When we arrived at the apartment the building was in worse shape than the guest house which I already felt was terrible. Worse was yet to come. When my wife and I were let into the apartment we found the actual place wasn't even close to the pictures the company posts on line. The carpets were stained, the doors were covered with laminate to make then look like solid wood. The whole place was shabby and poorly maintained. We were shown the sitting room which was smaller than the car we arrived in. We then told there were more bedrooms upstairs, which was true. However, they were in the attic with no windows, there was a skylight. It was so hot in the attic with no air movement at all. After reviewing the place and the safety issues in the area we decided not to stay. Renter BEWARE - right after we left, they charged my Amex card for the night. I am working on getting a full refund. Do yourself a favor DON'T STAY HERE. As the other guest said "RUN FOR HILLS".
I travel to many places for business and pleasure and have never experienced such a bad case of misrepresentation!
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