We visit very regularly and always have a lovely time and enjoy the food, however, after visiting yesterday I hope we are never greeted by the same member of staff again! The man who was front of house and responsible for seating us was extremely rude, shaking his head at us and getting angry all because he had to “explain three times”, but we just couldn’t hear him properly under his mask. There was no need for him to speak to us in this way and we were extremely taken back and shocked by it, which essentially put a damper on the whole meal. The other members of staff were amazing as always and a great credit to your team, as well as the food being unreal! However, I highly suggest you take this member off of the front of house !!! If we weren’t regulars and aware of the normal standard of service, we probably wouldn’t return after that.
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