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Reviewed 7 March 2023 via mobile

I stay in a lot of Hilton branded hotels and must say that this one was a real treat.
From the friendliest of welcomes by Peter an Wah... (I don't know how to spell the ever smiling lady's name, sorry) to the super-clean, well appointed room through to the excellent and plentiful breakfast, thanks Martha and Ali, to Maisie and Rebecca's genuine farewell I couldn't have been more comfortable.
Even Jon made time to chat when passing through Reception... indeed, the whole team seem to be utterly intent on connecting with their guests.
Thank you all, you're a credit to the Hilton Brand. Until next time.

Room tip: Car parking is in the Whitefriars multi-storey with a discount managed by the Reception team.
Date of stay: March 2023
Trip type: Travelled on business
Thank Derek H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Baerwinkel, General Manager at Hampton By Hilton Canterbury, responded to this reviewResponded 9 March 2023

Dear Derek H,

thank you so very much for wonderful review, it is very much appreciated. We look forward to welcoming you back soon.

Kind Regards,

Peter Baerwinkel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2023

Ali was great at the bar we had an amazing stay, you made our stay extremely memorable thank you so much for an amazing stay! Service was fast and personal . What a lovely time we will definitely return

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Siobhan D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Baerwinkel, General Manager at Hampton By Hilton Canterbury, responded to this reviewResponded 3 March 2023

Dear 798siobhand,

thank you so much for the great review and also taking the time to call our very own Ali, it's much appreciated! We look forward to welcoming you back soon.

Kind Regards,

Peter Baerwinkel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2023

Me and my boyfriend stayed for Valentine’s Day and it was so perfect! Me and my partner was talking to Maisie and Shani about how we met in Canterbury 16 years ago and Maisie offered to decorate our room for us and it was honestly perfect! Those girls are so lovely and welcoming, they are a true credit to the team and we will definitely be returning!

Date of stay: February 2023
Trip type: Travelled as a couple
Thank melaniejA2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Baerwinkel, General Manager at Hampton By Hilton Canterbury, responded to this reviewResponded 9 March 2023

Dear melaniejA2,

thank you so much for the lovely review, I was really pleased to see that our wonderful team made your Valentines Stay so special. We look forward to welcoming you back soon.

Kind Regards,

Peter Baerwinkel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023

Fantastic hotel in the centre of Canterbury, in walking distance to local attractions such as the Cathedral, Castle ruins (closed at present), The old Tower, Westgate Gardens and the River Stour.
The hotel and restaurant staff were extremely friendly and helpful, rooms had a good comfy bed and lovely pillows for a great nights sleep. Good amenities in the room and throughout the hotel. Breakfast is included which is buffet style and had everything you could wish for including a waffle maker machine which was very popular. The Socialite rooftop bar next door (with great views of the Cathedral and surrounding area), offered amazing cocktails (2 for 1 between 4-7 Mon to Thurs) and bar food as well as a more substantial restaurant.

A super comfortable hotel, ideal for a short break base. Would not hesitate to recommend to friends and family and would certainly use again if in the area.

Parking Tip: Use Canterbury East Train Station which is a 7 minute easy walk to the hotel and MUCH cheaper than City Centre parking. It was so easy.

Room tip: Look at my parking tip on main review.
Date of stay: February 2023
    • Value
    • Location
    • Service
Thank Sharon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Baerwinkel, General Manager at Hampton By Hilton Canterbury, responded to this reviewResponded 3 March 2023

Dear SLW50,

thank you so very much for the detailed fantastic review of your stay. I was really pleased to see that you had a fantastic experience at the hotel. We very much look forward to welcoming you back soon.

Kind Regards,

Peter Baerwinkel
General Manager

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Reviewed 18 February 2023

Lovely hotel comfortable rooms and friendly staff. Breakfast was perfect will definitely stay again. Can get noisy on the high street when pubs kick out but will ask for a room at the back of the hotel next time because I am a light sleeper

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank hdavie256533
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Baerwinkel, General Manager at Hampton By Hilton Canterbury, responded to this reviewResponded 3 March 2023

Dear hdavie256533,

thanks so much for the great review, we look forward to welcoming you back soon.

Kind Regards,

Peter Baerwinkel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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