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All reviews fridge and microwave main bus route top floor comfy bed janet beverley
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Reviewed 9 August 2016

I am astounded by the good reviews that this guest house has, and I'm left wondering if the authors had stayed at the same place as us!!!
Having filtered for a dog friendly guest house through Booking.com, we were directed to the Acorn. There was 1 room left, which was a superior room. My husband booked us in and spoke with the owner the following day and explained that we had booked the room but would be arriving for an overnight stay on Saturday night with a large dog and we didn't want any issues upon arrival with the dog being in a superior room. The owner said that she would swap us into a downstairs twin room.
Upon arrival, we were met with a guest house located on an extremely busy main road leading into the city centre. we were shown into Room 1 on the ground floor overlooking the road.
We were truly amazed that someone would be bold enough to charge £70 + £10 for our dog, for a room that smelled musty and was very depressing. The bland décor, chipped paintwork, curtains that weren't hung properly, dirty windows, dark furnishings and duvet covers, Dunelm sheets that were a free skin exfoliator made for an awful experience. Evidence of black mould spores were present around the base of the large,bowed window and on the bathroom ceiling. A external front door was used as a bathroom door! The sink appeared to be set into a kitchen unit carcass. The over head shower looked old and the shower head was covered in lime scale and needs to be replaced. The towels were grey and threads were pulled and again added to the depressing overall impression. In the bedroom, the flat screen television must be one of the smallest you can purchase. The noise from the road and the incessant sound of sirens made sleeping a nightmare.
The guest house boasts a very large garden. Our dog is not dog friendly, so when the owner said that her dogs are generally outside in the garden, we expressed concern and certainly didn't want her dogs to be stressed by our dogs presence. We were surprised to be asked to "book" time in the garden for our dog. We declined and used the grass verge on the road. The owner went on to stress that her establishment is not really dog friendly and should not be marketed by Booking.Com as such.
On a plus point, the breakfast was good with quality ingredients, however we will not be returning to this place ever again. The condition of the room and its furnishings can only be described as drab, and was only surpassed by an experience we had to endure in a Blackpool Guest House many, many years ago.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
1  Thank Gill H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet L, Owner at Acorn Guest House, responded to this reviewResponded 13 November 2016

On arrival and before reading this report, I realised that this place was not for them. The guest had mentioned she stays in the very best of establishments and has never been charged extra for a dog, I remarked that this would be built into the price she was paying at the time, whereas here we charge additional £10 for a large dog for the additional cleaning.. It is so easy to find fault when others only find praise. The rest of the remarks are due to her ability to find the right words in a situation she put herself into by booking via a search engine instead of talking to me direct. Kind Regards Janet

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Reviewed 27 July 2016

This was a last minute booking taking advantage of a 'non-show' - and so glad I 'discovered' this superb guest house with the friendliest of proprietors; the room was beyond expectations with not just a fridge but a microwave as well and a view over the rear garden to die for! The longest in Hull apparently with a covered fish pond, a huge aviary and trees, lawns and shrubs. The en-suite had a bath and shower over which was immaculate. The bed was comfortable and I slept so well I did not want to get up - but then I would have missed the freshly cooked lovely breakfast in the dining room with again views of the garden, patio doors opening out so you could sit outside and linger over your coffee or tea. I cannot praise this Guest house too much and would prefer to stay here over any hotel.

Room tip: Rooms to the rear have the view of the garden
Date of stay: July 2016
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Ellison48
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet L, Owner at Acorn Guest House, responded to this reviewResponded 13 November 2016

Well Hello!
Thank you so much for a fantastic review of Acorn, we do pride ourselves on all that we
achieve and that is down to the excellent staff we employ. It is important to us, that guests have a better than average experience and our location and situation is high on the list with guests. Thank you once again. Kind Regards Janet

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Reviewed 7 July 2016

We stayed here while attending a conference at the university. Room was bright, airy and plenty of space for two. Property is clean and well kept. The property is in a very nice neighborhood north of the campus on the main road. The proprietor was welcoming and the service was wonderful. About a 20-30 minute walk to the university. Lovely garden.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Ken_E_Philly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet L, Owner at Acorn Guest House, responded to this reviewResponded 10 July 2016

Well Hello Ken,
What a lovely review of Acorn and yes Room No. 1 is spacious and bright and airy.
We are so pleased that you enjoyed your stay with us especially when you were such a long way from home. Kind Regards Janet

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Reviewed 31 May 2016 via mobile

Small guest house. Excellent rooms even better breakfast. What a real find. Last minute booking for 4 rooms. All were clean and tidy and we were left to get on day without fuss or bother. Well recommended. Just a short taxi ride away from new lands avenue where there was lovely Mexican restaurant

Date of stay: May 2016
Trip type: Travelled on business
1  Thank Mark499507
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet L, Owner at Acorn Guest House, responded to this reviewResponded 10 July 2016

Hello,
Thank you for your excellent review of Acorn, we were so pleased that we had four rooms left for your party. Newland Avenue is such a popular area for shops and eateries and bars.
Kind Regards Janet

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Reviewed 17 May 2016

Had a one night stay, room number 7 with a balcony overlooking the garden. Great clean room, Janet the owner was lovely and made pleasant conversation. Really glad we stayed here and we would stay again.

Room tip: Room no 7 has a balcony
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Chris G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet L, Owner at Acorn Guest House, responded to this reviewResponded 18 May 2016

Hi Chris,
We are so pleased that you chose us above all else for your overnight stay.
We love rooms with balconies or outside space. We hope you come by this way again. Kind Regards Janet

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