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“Poor service”

Spice Club Indian Restaurant
Ranked #20 of 79 Restaurants in Cockermouth
Certificate of Excellence
Cuisines: Indian
Dining options: After-hours, Dinner, Delivery, Reservations
Restaurant details
Dining options: After-hours, Dinner, Delivery, Reservations
Reviewed 22 September 2017

We had a table booked for 10 people and although we arrived on time they had given our reservation to another party saying they had claimed the booking name. On approaching the interlopers it appeared the staff were lying and had just not kept our table.
Not my choice anyway as on a previous occasion the food was mediocre to say the least but as it is the only Indian restaurant in town decided to try again.
Definitely room for a first class Indian restaurant in Cockermouth, where is the competition!

    • Value
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    • Food
Thank Frank L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 - 70 of 574 reviews

Reviewed 15 September 2017 via mobile

Staff here couldn't be more helpful! Food also fantastic. Always a good atmosphere and plenty of choice on the menu. Will defintley return

Thank Schollystravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

We visited with friends. The staff are very friendly and the meal were excellent. Make sure you have a good appetite as the portions are a good challenge. They will however wrap up anything you can't manage and you can take it home for another day (we did this). I have visited many Indian Retaurants in my time. This is as good as any.

Thank newtonp6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

We asked for a table for two, there were many free but were given one by the kitchen and back door which kept opening and was cold. Service was surly and poor. We had two courses a bottle wine and a beer so very worthwhile for them and when we asked for the bill we were told the card machine was broken they were taking cash only when it was very clear that others were still paying by their cards. We had to clear out our wallets to raise the £69 in cash - what would have happended if we did not have enough on us.. Something untoward was clearly going on and the experience for two visitors over 65 years old to cockermouth , was most unwelcoming and an unpleasant, never again !

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Thank disapp0inted21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We pre booked table telephonically but on reaching they make us wait for 15 minutes. Thereafter they offer us table below staircase area which was so congested. On our request of discomfort, they allow us to sit on some other table and told that we have to order minimum 12£/ per person order to eat meal as they r heavily booked. Despite of not being too much hungry and being with small kid we decided to go for placing order. After waiting for 1 hour n 20minutes after placing order, we request them to serve food as our kid was feeling hungry. But they didn't paid any heed n served the order with more delay. The staff was so rude that after such a long wait they said us you ppl can leave the restaurant without eating if u r not happy with our service. While eating our meal, we try to call waiters many time but they just avoid our table...At last we get up with upset mood after making payments for all the harassment they have caused....I wish I can write to some authorities about their overpricing of meal n their misbehaviour. I would suggest everybody never to visit such worst place ever

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Thank simmysaini2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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