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“Service”
Review of Bella Italia

Bella Italia
Reserve a table
2
Fri, 06/08
20:00
Ranked #75 of 1,270 Restaurants in Leicester
Certificate of Excellence
Price range: US$10 - US$22
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Don't run on low during your trip to the leisure park, we've got something on the menu for just about everyone, so let our friendly staff treat you to a traditional pizza, classic pasta dish or a succulent grill. You could also indulge that sweet tooth with one of our delizioso desserts! There's nothing we like more than a party, so big groups are more than welcome. Dine al fresco at our outdoor seating, we're open every day for lunch and dinner, plus weekends for breakfast with a menu full of tasty Italian dishes made with ingredients crafted with Italian family tradition.
Reviewed 3 weeks ago

Great service from Ileana. She was friendly, and always visited the table to ensure we had all we needed. Thank you!

Date of visit: July 2021
Thank Ajarv92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 789 reviews

Reviewed 5 weeks ago

Visited today with my friend, we can be a challenge as we like to chat! Ben was fantastic as our sever, he got our very specific drinks order spot on, was chatty and funny, we weren't rushed or made to feel uncomfortable because we stayed to chat for a while with only drinks. Clean, plenty of space and lovely chilled atmosphere. Would absolutely recommend

Date of visit: July 2021
Thank emzyj1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2021 via mobile

My mother and father went to the restaurant to use there gift card which is still in date till December this year and was told they can not use it as they are not selling that item of food no more. So my mother said ok then we will have something else they said no we can not except it for any item of food. I contacted customer services and they gave me a fake number to call 0844.967.1441 which went dead I re emailed them with the reply of

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Thank you for contacting Bella Italia eGift Card Support.

While our eGift Card Support team is unable to assist with your concern, Bella Italia Customer Service is available to assist with all inquiries of this nature. Please contact Bella Italia Customer Service at 0844.967.1441 or visit them online at Customer Support.

Thank you,
Kyle M.
Bella Italia eGift Card Support

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This as made me very disappointed
We still have a date on it till December
DO NOT PURCHASE GIFT CARDS THIS COMPANY WILL NOT LET YOU USE THEM if they have tan out of certain foods

Date of visit: June 2021
Thank samanthawR3454TG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bella Italia Marketing, Guest Relations Manager at Bella Italia, responded to this reviewResponded 5 weeks ago

Hi Samantha! I am very sorry to hear you were unable to get hold of our Guest Experience Team here at Bella Italia. If this matter is still unresolved please get in touch with us on customer.services@bigtablegroup.com and someone will get back to you asap. Best, The Bella Team x

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2021

Really impressed with everything about this restaurant. The food was wonderful and the service was so efficient. Gabby and Ben really looked after us. We will absolutely be back soon. Highly recommended.

Date of visit: June 2021
Thank Y1664ABrachelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

Really enjoyed our experience tonight. Good food, good atmosphere, and excellent service. 3-course set menu was great value at £15.99.

Special mention to Ben, who was friendly and efficient! I like it when waiting staff are personable and easy to talk to!

Date of visit: June 2021
Thank JackaP118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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