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All reviews albert dock one bedroom suite small kitchen home from home car park self catering big wheel excellent location complimentary breakfast city centre lounge area self service coffee machine comfy bed few minutes walk bars and restaurants stayed for one night
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Reviewed 19 March 2023 via mobile

Actually visited here a couple of years ago

And forgot to review.
Excellent, clean, well placed for restaurants bars, city centre.
And museums.
Very reasonable and great sized room.
Couldn't fault this place at all.
Want to return to Liverpool again would stay here again.

Room tip: Car parking under hotel. Limited parking
Date of stay: April 2022
Trip type: Travelled as a couple
1  Thank Rebecca K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kirsten Jones, General Manager at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 2 weeks ago

Hi Rebecca K,

Thank you for taking the time to write a review, it’s great to hear your positive comments.
I am glad we have exceeded your expectations and I do hope we can welcome you back to Staybridge Suites Liverpool in the not-so-distant future.

Kind regards

Danielle Mcloughlin
Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2023

Spotlessly clean fresh smelling bedding and towels. The staff are very helpful and pleasant. Buffet breakfast plenty of choice. Would definitely recommend. Looking forward to staying there again with family

Date of stay: February 2023
1  Thank Maggie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kirsten Jones, General Manager at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 2 weeks ago

Hi Stay42274430885,

We always want our guests to feel the comforts of home. I'm glad you found our location and breakfast perfect for your needs. It's great that our accommodations and amenities are to your liking!

Thanks for choosing to stay with us and We hope to welcome you back sometime soon

Kind regards
Danielle Mcloughlin
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2023

Can’t say enough good things about this hotel. The rooms are very spacious and well equipped with very comfy beds and plenty of amenities. The breakfast is superb with everything you need and 24 hour free hot drinks. There’s plenty of places to sit downstairs during the day if needed and it’s a short walk from the Albert docks and town. The staff were amazing and let us keep our bags at reception after checking out and were very helpful and friendly. Will definitely be staying here again when we visit Liverpool.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lisatA18JI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kirsten Jones, General Manager at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 2 weeks ago

Hi lisatA18JI,

Thank you so much for taking the time to write such a wonderful review of our hotel. We're thrilled to hear that you enjoyed your stay with us and that our spacious and well-equipped rooms, comfortable beds, and great amenities exceeded your expectations. We're also delighted to hear that you enjoyed our superb complimentary breakfast.

We're glad that you found our location convenient, with the Albert Docks and town just a short walk away. We take pride in our staff, and we're delighted to hear that they were able to make your stay even more enjoyable. We're always happy to help our guests in any way we can, whether it's by holding onto your bags or providing friendly and helpful service.

Thank you for choosing to stay with us, and we can't wait to welcome you back to our hotel on your next visit to Liverpool!

Kind regards
Danielle Mcloughlin
Operations Manager.

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Reviewed 5 January 2023 via mobile

This hotel is very clean and feels very luxurious! I had a brilliant nights sleep with a comfy bed, pillows and the black out curtains! The little kitchen area was great for us too! Breakfast was really nice with a good amount of choice and juices! Would return!

Date of stay: December 2022
Trip type: Travelled as a couple
Thank Parmoqueen12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kirsten Jones, General Manager at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 2 weeks ago

Hi Parmoqueen12,

Great to hear that you had a wonderful stay at our hotel! We appreciate you taking the time to share your experience and are thrilled that you found our rooms clean and luxurious. We understand how important a good night's sleep is, so it's fantastic to know that our comfortable beds and black-out curtains helped you rest well. We're also glad that you found our complimentary breakfast to your liking and enjoyed the variety of options we offer.

We look forward to welcoming you back to our hotel in the future and providing you with another enjoyable stay. Thank you for choosing to stay with us and for your positive review!

Danielle Mcloughlin
Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2022

This was our 7th time visiting Liverpool with my girfriend but staying in Staybridge for the first time. Have to say it was probably one of the best accommodations we've ever been to.
The room was comfortable and nice, with the beautiful view. Hotel lobby was very cozy and decorated in Christmas spirit, making us felt at home on Christmas day, despite being far away from our home. All day free coffe was a plus as well on cold days. The location was perfect for us, because it was close to city center, yet peaceful and easy to sleep in which is hard to find in Liverpool. Breakfast was very good and had a lot of different options.
But the most important and beautiful thing about this place - the staff.
Both employees, young man and woman (unfortunally forgot to ask about their names), were very friendly and profesional at all times, making us felt welcome. We were so tired from our 12h overnight trip and we just want to let our luggage there, but since the room was ready they let us (without thinking for a second) check in early and have a warm breakfast which meant sooo much to us. We got engaged on our last day there and they got us drinks on the house, just a small detail that meant a lot in the moment.
Like I said this was our seventh time in Liverpool, six times with my girlfriend, first time with my fiancé and we are already looking forward to return to the Staybridge as husband and wife.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Nlorbek9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kirsten Jones, General Manager at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 2 weeks ago

Hi Nlorbek9,


Thank you so much for taking the time to leave such a lovely review of your stay at Staybridge. We are thrilled to hear that your experience was one of the best accommodations you have ever been to and that our hotel exceeded your expectations.

We are happy to hear that you found our rooms comfortable and enjoyed the beautiful view. Our lobby decorations are specially designed to create a cozy atmosphere that make our guests feel at home, and we are delighted to hear that it had that effect on you, especially on Christmas Day.

It is fantastic to hear that our location was convenient for you and provided a peaceful environment to sleep in, which can be difficult to find in a bustling city like Liverpool. Our complimentary breakfast options are carefully chosen to offer a variety of choices, and we are glad that you enjoyed it.

Most importantly, we are delighted to hear that our staff made your stay memorable and exceptional. We take pride in providing excellent customer service, and it is always heart-warming to hear when our guests appreciate it. We are glad that our staff went above and beyond to make you feel welcome and comfortable. Congratulations on your engagement, its great that we could be a part of such a special moment by providing you with drinks on the house.

Thank you again for your kind words, and we look forward to welcoming you back as husband and wife.

Kind regards
Danielle Mcloughlin
Operations Manager.

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