Lovely stay, with a great vista of the docks and the Liver-building.
Reception staff members were all lovely and helpful.
The room it’s self was a tad small if you are travelling with a lot of luggage or you’re a tall person bath and bed wise.
Over all. Fantastic visit.
Will definitely book again.More
CrownePlaza.com
Expedia.com
Booking.com
Came here for an anniversary weekend anyway. Rooms are not bad but there is a connecting door and you can hear every single thing next door is saying. This does not help when you have someone next door that has been to a rave. I haven’t had a spec of sleep and neither did the guy next door - I could even hear him breathing! Not worth staying here, especially without ear plugs. Spoiled a nice weekend away in a lovely city.
Dear ShannonkD7988KO,
I am sorry you experienced noise problems whilst staying with us, If the team had been aware they would have rectified the situation for you.
If you would like to discuss further, please do contact ha0h9-fo@accor.com
Kind regards
Overall we had an enjoyable stay at the very well located Atlantic Tower hotel. Situated on a busy main road (which we never heard) right next to the Liver Building, we found the staff were excellent, very helpful and were eager to help. When I arrived and found a small issue with the room (nothing major) the lad on the reception gave me another room and situated all our party together. Rooms were a good size to, bed was comfy and the big TV was a nice touch. Plenty of tea and coffee also. Only reason why this isn't a 5* review was because the carpets in the rooms were quite badly stained in places and there was a few other signs of general wear and tear in the rooms and around the building.
However, we feel this place is excellent value for money and highly recommended.
Dear ryboh94,
Thank you for the great review, we are delighted you enjoyed your stay with us.
We look forward to welcoming you back in the near future.
Kind regards
Great location for visiting the amazing city.
Hotel clean but dated,lift rather noisy with one not working but no signs to acknowledge this.breakfast was good with a wide selection of food, great view while eating out over the docks.
Picture room view.
Dear Wayne542,
Thank you for the review and also the 4 stars, we are pleased you had an enjoyable stay.
The lift is waiting for a part and should be corrected shortly, sincere apologies for any inconvenience caused.
Kind regards
Great service, lovely hot, fresh, delicious food at vista restaurant. Mike and Nat v. accommodating, friendly and professional. Buffalo wings were very fresh, tender but crispy, fish was cooked perfectly and gammon also delicious, used tastecard without a problem, great value!
Dear Julie E,
Thanks for the great review and also the 5 stars, Mike and Nat will be delighted to see their name in lights.
We look forward to welcoming you back soon.
Kind regards
The hotel was in a great location. The view from the room was very nice overlooking the river. The room was very small and the bathroom was absolutely tiny. When the room was “refreshed” the next day, it was done very poorly, no bins changed, only one towel left and the bed wasn’t made at all.
Dear Sunshine34749475118,
Thank you for taking the time to provide a review. Please accept my apologies that you room was not serviced properly during your recent stay. This will be escalated to the Head Housekeeper for review.
Should you wish to discuss further please do get in contact.
Kind regards
