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“Disgracefull”

Allerton Hall Farm,
Ranked #21 of 251 Quick Bites in Liverpool
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Reservations
Neighbourhood: Allerton and Hunts Cross
Description: Situated within Clarks Gardens, we are known mainly for our Carvery & Cakeaway, However...we also serve Buffet Breakfast 9-11am, Main Menu/Carvery & Kids Menu available 11.30am-9pm. Just Eat deliveries now avalible everyday between 11.30am-8.30pm. We have a fantastic outdoor kids play area including an outside bar* (Weather dependent) An Adults only beer garden. We have a fantastic Afternoon Tea with KC the first Friday of the month 12-2pm, Free Kids Disco the last Fri of the month 5-7pm, we have 2 rooms we hire out for various functions (please speak to a member of management for further details) and we have a great team all waiting to welcome you, we hope to see you all soon, and a big thanks to all of our customers past and present for their continued custom and support it means alot to us and the team. THANK YOU - We are also a Pub Safe Pub - taking all the necessary precautions during the Covid-19 pandemic.
Reviewed 2 weeks ago via mobile

Booked a table for my wife myself and my daughter for 7pm , we arrived at 6.55 and was seated , at 7.15 we was asked for our order after we waved a girl over, at 7.35 dtill no drinks nevermind food , i then went to find a member of staff to ask what was happening, we have now been at our table for 40 minutes and still have nothing , bearing in mind there was only one other couple in the dining room, eventually our food came out at 7.50pm near an hour after we were seated, i then had to go looking in draws for salt and pepper as we wete not given anything and no staff offeted any help, this place is the most unprofessional establishment i have ever been in and will never ever frequent again , AVOID this place like the plague the good by the way was as overpriced as it was awfull.

AVOID AVOID

Date of visit: July 2021
Thank fasser49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene_K1ng, Manager at Allerton Hall Farm,, responded to this reviewResponded 1 week ago

Hi Fasser 49. I am very sorry to hear you have such a poor experience. Could you please contact us directly to discuss on 01514942664 as this is totally unacceptable behavior. we look forward to hearing from you Phil and Stacey General Managers

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15 - 19 of 1,266 reviews

Reviewed 2 weeks ago

Visited yesterday with my mother and partner, received table service as we struggled with the App which is now up and running. We were advised to order from the golden years menu by the new lady Sarah (very chatty and made us feel ever so welcome) the pate was beautiful and the carvery, beef was delicious. Outstanding service will be returning again soon.

Date of visit: July 2021
2  Thank racheleQ2696PG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene_K1ng, Manager at Allerton Hall Farm,, responded to this reviewResponded 1 week ago

Hi Rachele, Thanks so much for your 5* rating! We are very lucky having the lovely Sarah join our team:) Glad to hear you enjoyed your meals. I will be sure to pass on your kind comments to Sarah. Thank you again and we look forward to seeing you again soon! Lydia - Team Leader x

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Reviewed 2 weeks ago via mobile

Lovely food and lovely staff, was served by Sarah who was so welcoming and made us feel comfortable from the moment we arrived. Will definitely come again.

Date of visit: July 2021
2  Thank 603beckiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene_K1ng, Manager at Allerton Hall Farm,, responded to this reviewResponded 1 week ago

Becki, we really appreciate the time you have taken to leave us such a lovely review and 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ to! Sarah is new to our Team and we are delighted to hear that she is making our guests feel welcome and we look forward to welcoming you back again soon. Regards, Allerton Hall Management Team.

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Reviewed 2 weeks ago

Visited Allerton hall farm yesterday beautiful park and even more beautiful building.the staff are brilliant. Food was lovely

Date of visit: July 2021
2  Thank P4729NBbenjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene_K1ng, Manager at Allerton Hall Farm,, responded to this reviewResponded 2 weeks ago

Hi Benjam, Thank you for your 5* rating! Our building is beautiful we are very lucky to work in such lovely surroundings! I will pass your comments on to the team. We look forward to seeing you again soon. Take care :) Lydia - Team leader

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Reviewed 2 weeks ago

We've just had a delightful afternoon catching up with friends. The staff were lovely and the entire restaurant is very Covid friendly.

Ps. the HUGE cakes are Huge :) :)

Date of visit: July 2021
2  Thank davidcF1027ZE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene_K1ng, Manager at Allerton Hall Farm,, responded to this reviewResponded 2 weeks ago

David, we really appreciate the time you have taken to leave us a such a high rating review. Delighted to hear that you enjoyed your afternoon catching up with friends in our covid friendly environment, Our cakes are on the large side but taste amazing!
We will be sure to share your review with the Team and do hope to welcome you and your friends back again soon. Kindest Regards, Sarah.

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