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“Disappointed in the change at this restaurant”
Review of Sapporo Ichiban

Sapporo Ichiban
Ranked #10,239 of 25,458 Restaurants in London
Price range: US$30 - US$37
Cuisines: Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 2 April 2017

We have been long term fans of this restaurant, but our visit tonight has completely changed our view. The service was haphazard, we were there 25 minutes before anyone took our drink and food order. Then we waitied..........eventually some of the food arrived, but some of it did not come until much later, and some did not come at all.
The Osho sashimi should have had 20 pieces, but only had 18. No longer is there any surf clam, but some very strong tasting mackeral, no prawn. it was disappointing. That was bad enough, but the the size of the sushi has reduced drastically. So there were only 6 pieces in the catford roll and it was bland, the rainbow roll did not have rainbow strips of fish fish, but some terrible looking salmon on it, some of it was not worth eating and barely had any crab in it. On previous visits the sushi was so large you could barely eat it, but no longer. The chicken kara-age has an awful gloopy sauce with it, as did the soft shell crab which came much later in the meal, and was barely warm. The miso never arrived at all. We complained at the time, and were met with defensive justifications, The bill when it came was for the full amount, despite our clear dissatisfaction with the meal.
We challenged the bill and got a 10% reduction, I still did not feel what we ate was worth it. In the past we received a complimentary plum wine, even this was not forthcoming today. This has not encouraged us to return. Sayonara Sapphoro Ichiban, what a spectacular fall from fantastic to forgetable.

    • Value
    • Service
    • Food
1  Thank Merran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 - 24 of 99 reviews

Reviewed 27 March 2017 via mobile

I had an ok beef ramen here a few weeks ago but felt compelled to switch tables. I had originally chosen to sit in the traditional Japanese seating area where sit on a cushion and eat on a very low table. You put your legs under the table which is under the floor. However, once I sat down I realized that my legs were placed under a floor that was not enclosed but open and dark. I suddenly became worried thinking that pests could easily nibble at my ankles. Not a good design at all.

Also, the restroom needed redecoration as did the front of the restaurant.

Thank AlBea2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017 via mobile

Make a phone call the day before to have a dinner then go the the restaurant they have a family party with out sigh to let customers know that they are not open on that day even the owner cannot manage how to have a conversation with customer also try to make a phone call and the line keep busy the owner shoud care for costomer. Otherwise they won't have costomers left i cime all the way from Kent so disappointed with this restaurant never go back again.BADconversation with customer ever.

Thank Napaporn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017 via mobile

Our daughter took us to this lovely restaurant just on catford Broadway. A pleasant place with friendly staff. It wasn't that busy for a Saturday but that's didn't bother us. We had gyozo pork and beg for starters with plum wine and some Kirin beer. For mains we had beef curry mixed veg noodles and rice amongst other dishes. Very reasonably priced, great service and good food. Highly recommended.

Thank HSJCONSULTANTSLTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

The restaurant has been in Catford for many years which is fantastic to see.
Large and spacious room where you can sit at a Western style table or feel like you are sitting on the floor where you put your feet in the sunken floor.
Delicious food and drink at very reasonable prices even the cocktails.

Thank Levent Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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