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“BAD SERVICE”
Review of Mia Lounge

Mia Lounge
Reserve a table
2
Sat, 16/01
20:00
Ranked #19,191 of 23,821 Restaurants in London
Price range: US$8 - US$27
Description: Serving authentic Lebanese dishes, Mia aims to be a home away from home. Plush seating, hearty comfort food and warm hospitality, we bring a little Lebanon to you. Boasting two floors of dining, an intimate private space and a rooftop lounge, Mia is the perfect place to get away from the hustle. Sit back and enjoy delicious food and relaxed company in an enchanting oasis hidden in Swiss Cottage
Restaurant details
Description: Serving authentic Lebanese dishes, Mia aims to be a home away from home. Plush seating, hearty comfort food and warm hospitality, we bring a little Lebanon to you. Boasting two floors of dining, an intimate private space and a rooftop lounge, Mia is the perfect place to get away from the hustle. Sit back and enjoy delicious food and relaxed company in an enchanting oasis hidden in Swiss Cottage
Reviewed 11 December 2020

The waiter and staff are racist and extremely RUDE. Do NOT visit this place. Horrible horrible HORRIBLE service.

#BoycottMia #MiaisRACIST

Date of visit: December 2020
Thank Vanessa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 112 reviews

Reviewed 30 October 2020

I enjoyed this place before. The food was good and the atmosphere also. Now it's ridiculously loud, it's impossible to hear even yourself. You need to order couple of times to get what you want and wait very long time for this. Overall, the service is awful. The quality of food becomes bad also.

Date of visit: October 2020
    • Value
    • Service
    • Food
Thank stepstosuccess7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2020 via mobile

Staff are rude, service is awful. Staff think they’re gods gift maybe they should try a different profession if they’re not happy with their job. I would never recommend this place to anyone please avoid.

Date of visit: October 2020
Thank Tripntreatsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2020

Arrived with a group of 4 friends, we asked if we could sit upstairs and was told that they would need to check first. Our waiter had the cheek to tell us that if we wanted to sit upstairs, one of us would have to walk upstairs to check if there’s any seats!! For some reason the waiter was incapable of walking up the stairs and checking for us.

After spending a total of 3 hours is this place, all we got was our; drinks, starters, and 20% of the main courses we ordered.

2 mains corses arrived and after a whole hour the other 3 mains were no where to be seen. We ended up cancelling those 3 main courses and just asked for the bill. Even that took about 30mins to come!!

Date of visit: October 2020
1  Thank skerritt96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2020 via mobile


Called restaurant before we went to clarify if we can sit in and order drinks and a couple of desserts, and that we would not be doing and Shisha, told it was fine. When we arrived, staff once again confirmed the above and we were seated.

When the waiter finished taking the order, he threw the Shisha menu and said that we must order one. I explained that we had been told twice before that this is not the case. He began flat out arguing to the point where it was awkward and people were watching, I was absolutely gobsmacked. He then said “I’ll allow it for this time.” He returns 10 minutes later to say “he cannot serve us” and that we must order Shisha. We’d had enough at this point and as we got up and left, a strange man/manager approached me and my friend at the doorway, and explained that this is our policy, and that we should sit back down. He physically touched my hands a few times while explaining and I was done, so decided to leave.

Never going back again

Given the appalling service and horrendous overall experience, I totally expect this poor excuse of an establishment to be closed within 12 months, if that.

Avoid avoid avoid!

Date of visit: August 2020
1  Thank annoyedcustomer20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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