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Reviews (17)
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6 - 11 of 17 reviews
Reviewed 29 December 2017

Booked on the 20th October they cancelled on the 23rd December less than 40 hours before Christmas which would have messed up my daughters Christmas/16th Birthday WalkerStalkerCon joint present and that didn't give us much time to book another hotel ready so she can have it on Christmas morning which this was an extra cost for another hotel just before Christmas we could have done without.
Anyway booking.com's reason for cancelling was because the place has been closed and is not taking anymore bookings so i doubt i am the only one that has had the booking cancelled.
No refund has been given as of yet' but booking .com said they will refund me after 14 day if the refund has not been paid back.
I don't like to leave bad reviews but this has been a nightmare to sort out well still trying to sort out.
I had to give it 1 star as i could not give it lower otherwise i would have done.

Room Tip: Book somewhere else
  • Stayed: December 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Stuart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

- Room looked nothing like the pictures
- Hairdryer didn't work
- No iron and unable to provide one
- horrible stained furniture

- Worst of all I was given a key to someone else's room. After walking in on the guests I went back to reception and was shown to another room but with the same key and was told the key accessed both rooms. Security risk or what!

I've tried complaining a number of times and the hotel is avoiding the issue at all costs.

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank 460ptb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

We booked the hotel after seeing the pictures on Booking.com

Unfortunately these pictures did not bare any resemblance to our room . We were very disappointed. The curtains were hanging down and the room was in a poor state of repair.

The water in the shower and sink were very slow to drain.

Our room was in the basement & the windows were locked and bars on the outside.

If there is another option of a hotel I would take it !

Stayed: November 2017, travelled with friends
3  Thank Tony_Robinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Staff of the entrance were definitely rude and impolite. Drinks were expensive and not taste specially cocktails, there was like any staff did not care about anything and they were enjoying themselves ::)) If you dont want to feel bad do not go there..

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Serkanbayraktar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018
Google Translation

Room Tip: non prenotate neppure!
  • Stayed: February 2018, travelled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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