I selected the Corinthia for its quality and location in the city: the river is very close, and a lot of hot spots are within walking distance. The hotel itself is also a gem: a nice mix between the classic London style and modern chic. The staff was genuinly nice during my whole stay.
The room (Executive suite) was wonderful. Nice layout with a hallway, walk in closet, large bedroom and separate bath room. The dressing had plenty of space for storage, and a built-in safe that was free of charge. The bathroom has a walk-in shower with rain and hand-held showers, a separate toilet and a large bath. I really appreceated the heated floor. The bath has a wall TV with floatable remote control: what a nice feature! The bedroom had a very large and comfortable King, small table with two chairs and a separate lounge chair. There are enough electrical outlets for charging phones, tablets, ... and there is one US and one EU outlet available (in case you forgot your adapter): all hotels should have this. Lights-off or on can be controlled at bedside. Internet was included and was good throughout the hotel.
The hotel spa is great and should be visited. The pool is rather small (more for lounging than actual swimming, I was told), there is a glass-walled sauna, a steam room and a very large bubble bath. The room is full of fire places, which add to the atmosphere. I also had a treatment which was very enjoyable. The dressing rooms have sleeping pods for those in need of some actual rest. There is a lounge that serves healthy food and teas. I had a very refreshing lemon and ginger tea.
There is a gym, but did not use this during my stay. The hotel was nicely decorated for the end of year season.
I did enounter a few concerns during my stay.
The hotel breakfast buffet is expensive (£30) but does not deliver on choice. The basics are covered (croissants, jam, a few bits of cheese and salami, cereals, ...) but that's it. There is a big list of items on order (omelets, toast and avocado, ...), but these are not included in the price. The first morning we waited quite a long time for our tea and orders to arrive. However, the quality and overall service during breakfast are outstanding with a lot of local English products.
I had lunch at Massimo (Italian restaurant) and loved the choice and quality of food, except one mishap. My main course (macaroni and ragu) contained some small shards of sharp bone. I think this was rather a problem of the butcher than the kitchen, but it was annoying. I reported this issue and the dish was comped.
On the second morning we had no hot water in the shower. This was a hotel wide issue so not much could be done about it. I did receive personal apologies from the duty manager, and a compensation.
All in all I would definitely recommend the hotel, for the quality of service, rooms and location. I would stay again.
- Official Description (provided by the hotel):
- 294 exceptionally designed and spacious bedrooms and suites, among the largest in London, offering outstanding views of the River Thames, London Eye and Trafalgar Square. A specialty seafood restaurant, a modern British restaurant, a destination bar and a world class Spa, ESPA Life at Corinthia. Corinthia Hotel London will offer guests a lavish retreat in timeless beauty in a historic yet vibrant location. ... more less
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