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Reviewed 20 November 2017

My wife and I had a wonderful stay at the Four seasons Park Lane. The suite was fabulous and the service was exemplary and world class. Every member of staff was most impressive. There were numerous small touches by the staff that made all the difference to our stay and in our view enabled the Four Seasons brand to match or surpass the very best luxury hotel brands in the world. My Congratulations to the team.

Room Tip: Park View Suite
  • Stayed: November 2017, travelled as a couple
    • Value
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    • Service
Thank Hofffffffffff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2017 via mobile

Everything you would expect from a luxury hotel plus an overwhelmingly friendly staff. From welcome to restaurant and bar, everyone was helpful, smiling and caring. We definitely will come back as soon as possible.

Stayed: November 2017, travelled as a couple
Thank Claus-Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile

If you want a place the amazing service and friendly staff with smiling faces all the time here is the place, perfect location, delicious food. Another this if want to use tube 7 minutes walk to Green Park.

Stayed: November 2017, travelled on business
Thank CyrilTomMathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Had wonderful stay at four seasons park lane. Can't fault it, from room decor to brilliant room cleaning and tidying to friendly staff and not at all snooty as you sometimes find in top end hotels. will be my go to hotel from now on when staying in west end.

Stayed: November 2017, travelled on business
1  Thank neil w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Wonderful hotel in a superb location, close to the tube, and offered guests the usage of their Rolls-Royce to nearby locations, this is exceptionally helpful and the driver is great!

Room was of an appropriate size and nicely furnished with the usual Four Seasons touch.

All staff members were great and welcoming during our stay. Shame that we didn’t get the name of the young gentleman with glasses who checked us in. Also liked the fact that the Housekeeping Supervisor would come and check on us if we need anything extra in the room to make our stay comfortable.

We especially appreciate the help of Dawid, from the Bell Desk who would always welcome us with a smile and put in great effort to help us with our transportation. Would always remember the kindness extended to us by all staff in the Hotel.

Stayed: November 2017, travelled with family
Thank xxitchyfeetxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsLondon, General Manager at Four Seasons Hotel London at Park Lane, responded to this reviewResponded 28 December 2017

Dear xxitchyfeetxx

So pleased to read you had a wonderful time with us and that our team delivered the service Four Seasons is known for, from our doorman Dawid to Niccolo on the Front Desk and our Housekeeping supervisor - we will be sure to pass on your kind comments to them. We do hope to welcome you back in the near future.

Regards

John Stauss

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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