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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$127/night.

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Reviews (2,138)
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All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsfavorite hotelevery staff memberlittle touchesturn down servicekensington high streethyde parkthe general managerwonderful hotelhome away from homebottle of champagne
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Reviewed 2 June 2014

What a great hotel!!! Just returned from a weekend stay with our dog and was so impressed with the high level of service. The staff made traveling with a dog so easy! They really went above and beyond in their personal attention shown towards us and our dog. The hotel oozes quality in every way and is from now on our go to hotel when visiting London!

Stayed: May 2014
2  Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel and Residences, responded to this reviewResponded 4 June 2014

I am very appreciative of the very kind words you have written following you and your dogs stay at The Milestone Hotel. Our aim with all our guests is to ensure we try our very hardest to make all of our guests ( and their pets !!) fell at home and meet their expectations. I do hope that you will come and stay with us again soon in the near future.
My best wishes,
Andrew Pike
General Manager

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Reviewed 2 June 2014

This hotel is just great! Small, stylish, very nicely maintained and furnished and perfectly located in the heart of London. All the rooms are different and the bar at the ground floor has a very charming bar man offering the "best martinis in town". The staff is very helpful and the rooms are just perfect. Nothing to complain about

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dota X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel and Residences, responded to this reviewResponded 4 June 2014

Thanks you fo taking the time to write your kind words following your recent stay at The Milestone Hotel. I was delighted that you enjoyed all the facilities and most importantly the service we provided you with. I was glad that you enjoyed the Martini's . I have passed on your comkments to the bar team. Please do join us again soon.
Many thanks once again,
Andrew Pike
General Manager

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Reviewed 1 June 2014

I came here with my friend.When we arrived we were welcomed by a friendly doorman.All the staff at the Milestone hotel made us feel very welcome.We stayed for a night and woke up and headed downstairs to breakfast it was delightful,we had a full English and were rather full after the delicious breakfast because we couldn't get enough of it.I would advise you to come and stay at the fantastic Milestone hotel.We would defiantly stay here again!!

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel and Residences, responded to this reviewResponded 4 June 2014

I was so glad to read that you enjoyed your stay with us at The Milestone Hotel. I was delighted that you liked the hotel, the service and especially the great breakfast we serve. I have passed on your kind words to the team and please do come and stay with us again soon.
My renewed thanks,
Andrew Pike
General Manager

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Reviewed 20 May 2014

I booked the Romantic option: and was it romantic: xxx!
Excellent position across from the Kensington Palace Gardens makes for relaxed strolling. Efficient reception and very professional service all round. Attention to detail in the rooms all add up to a great stay: home away from home. The Orangerie is pleasant for a light lunch and the bar is very welcoming with live music in the Library in the evening. Close enough to the Royal Albert Hall to stroll back after a performace.

Stayed: May 2014, travelled as a couple
1  Thank Johann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel and Residences, responded to this reviewResponded 4 June 2014

Many thanks for taking the time to leave your kind words following your recent stay with us. I was delighted that you enjoyed your stay with us and please do visit us again.
My kindest regards,
Andrew Pike
General Manager

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Reviewed 16 May 2014


I've had the pleasure of staying recently at two of the 4 star red carnation hotels (Montague and Rubens) and so was really looking forward to the 5 star Milestone hotel.

The welcome is warm and friendly but surprisingly my room wasn't ready so it was off to the bar to wait with a complimentary drink.
The bar is great, Markus is very knowledgeable and mixes a mean margarita and although the wait was long it wasn't unpleasant. Unfortunately a couple of the hotel management were having a meeting in the bar and it would have been better it this had taken place in an office ( I really wasn't interested in the gentleman bemoaning the rates at the Rubens).

Dinner was fabulous but very expensive. I spoiled myself with the wagyu beef fillet which was great and the wine recommendations from the waiting staff were spot on. Three course dinner for one including 2 glasses of wine was over £100. It was good but there are some amazing restaurants in London so next time I would definitely eat out.

My room was comfortable and beautifully furnished and the complimentary upgrade was greatly appreciated.

Breakfast was leisurely and good with great hot food choices so I would recommend a bed and breakfast rate.

All things considered, although I had a great stay, I will book the Rubens again next time I'm in London on business rather than the Milestone. The hospitality is comparable but the price is significantly less and although the Rubens doesn't have the benefit of it 's own restaurant, bbar is close by and there are plenty of eating choices close by.

Stayed: April 2014, travelled on business
4  Thank JBParks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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